Chapter 9 to 11

• what the other name of Collaboration tools ?

  Groupware
• what are the 2 types of Groupware?

  synchronous and asynchronous
• Is the class of application in which two or more people collaboratie in what they perceive to be real time?

  synchronous groupware
• enables two or more people to send and received short messages instantly?

  online chat
• What is the meaning of VOIP?

  voice over internet protocol
• allows two or more people to communicate through real time video and audio?

  video conferencing
• Allows multiple user to contribute to project at different times?

  asynchronous groupware
• Stored in the receipient's inboxs?

  Emails
• • Also know as " message boards " online services where people can post messages?

  online forums
• Can be edited by members of an online community?


  wiki
• An online calendar with many users?

  Shared calendar
• Cloud - based file storage and sharing services?

  google drive
• Drive my home page or main page ?

  My drive
• 3 types of google ?

  google sheets, google slide and google docs