classical theory

Cards (26)

  • Organizational Theory
    Set of propositions that explains or predicts how group and individuals behave in varying organizational structures and circumstances
  • Classical Organizational Theory
    • Organizations exist for economic reasons and to accomplish productivity goals
    • The basic ingredient of any organization and then addresses how organizations should best structured to accomplish its objectives
  • Key elements of organizations
    • System of differentiated activities
    • People - perform tasks and exercise authority
    • Cooperation toward a goal - unity of purpose in pursuit of their common goals
    • Authority - ensures cooperation among people pursuing their goals
  • There is a "right" structure for an organization
  • Assumes there is one best configuration to accomplish goals
  • Scientific Analysis will identify the one best way to organize for production
  • Deal with the formal organization and concepts to increase management efficiency
  • Both people and organizations act in accordance with rational economic principles
  • To be successful in this new economy, industrial and mechanical engineers are needed to organize production systems to keep the machines busy and work flowing
  • Functional Principle
    Concept behind division of labor, that is, organizations should be divided into units that perform similar functions into areas of specialization
  • Scalar Principle
    • Deals with the organization's vertical growth and refers to the chain of command that grows with levels added to the organization
    • Each subordinate should be accountable to only one superior (unity of command)
  • Line/Staff Principle
    • Line Functions: have primary responsibilities for meeting the major goals of the organization, like the production department
    • Staff Function: support the line's activities but are regarded as subsidiary in overall importance to line functions
  • Span-Of-Control Principle
    • Refers to the number of subordinates a manager is responsible for supervising
    • Large Span-of-Control produce flat organizations, whilst, smaller Span-of-Control produce taller organizations
  • Scientific Management by Frederick Taylor
    • The organization is a machine, a pragmatic machine whose focus is to simply run more effectively
    • Taylor believed that scientific principles could be applied to the study of work behavior to help increase worker efficiency and productivity
    • Based on the concept of planning of work to achieve efficiency, standardization, specialization, and simplification
    • The advantages of productivity improvement should go to workers
    • Physical stress and anxiety should be eliminated
    • Capabilities of workers should be developed through training
    • Traditional boss concept should be eliminated
    • Mainly associated with high levels of job specialization and standardization
    • Conducted time and motion studies and analyzed temperature, illumination, and other conditions of work, all while looking at the effects of these conditions on productivity and efficiency
    • Taylorism: has a premise that there is one best way to get the job done
    • Management gathers data from the workers, who are in the best position to understand the job duties and tasks
    • Workers are selected carefully or scientifically and trained so that they become more efficient than ever
    • Scientific selection, data collection, and training are combined to enhance efficiency
    • The work itself is redistributed, with management taking over tasks previously left to subordinated
    • The most effective companies have detailed procedures and work practices developed by engineers, enforced by supervisors, and executed by employees
    • Taylor, along with Frank and Lillian Gilbreth implemented the principles of scientific management
    • Worker efficiency would lead to greater managerial efficiency
  • Bureaucracy by Max Weber
    • Described the structure, organization, and operation of many efficient organization
    • Ideal form of organization
    • Includes formal hierarchy, division of labor, and a clear set of operating procedures
    • Well-defined authority hierarchy with strict rules for governing behavior, with few members with highest status on the top
    • Increase productivity by reducing inefficiencies in organizational operations
  • Characteristics of a Bureaucratic Organization
    • Specialization of labor
    • Well-defined Authority Hierarchy
    • Formal Rules and Procedures
    • Impersonality - behavior is based on logical reasoning rather than emotional thinking
    • Employment decisions based on merit
    • Emphasis on written records
  • Division of Labor
    Each job is a specialized position with its own set of responsibilities and duties; division of tasks performed in an organization
  • One potential difficulty involves the coordination of various tasks handled by various employees
  • Tend to be top-down pyramidal organization
  • Delegation of Authority
    Approach whereby supervisors assign particular tasks to separate employees and hold them responsible for completing these tasks (Micromanagers); information about which lower-level employees report to higher-level employees
  • Structure
    Formal way an org is designed in terms of division of labor, delegation of authority, and span of control
  • Span of Control
    Number of subordinates who report to a given supervisor
  • Administrative Management by Henri Fayol
    • Aims to improve organizational productivity by focusing on methods that managers can use to synchronize internal processes
    • Managerial practices are the key to driving efficiency in organizations
    • Seeks to heighten managerial performance instead on individual worker efficiency
    • Proposed the creation of work groups and functional departments wherein distinct activities are performed which contribute to the accomplishment of greater tasks
  • Five functions of Managers
    Planning, Organizing, Commanding, Coordinating, and Controlling
  • Structural Theory by Harry Mintzberg
    • Proposed how organizations evolve to reach a certain form and shape (structure) which permits the organization to function in its surroundings
    • The structure of an organization is an adaptive mechanism that permits the organization to function in its surroundings
  • Seven Basic Parts of an Organization
    • Operating Core - responsible for conducting basic work duties that give the organization its defining purpose; transform raw goods into a sellable products
    • Strategic Apex - responsible for the overall success of the entire organization; associated with executive leadership
    • Middle Line - ensures that overall goals set by strategic apex are being carried out by the operating core
    • Technostructure - possess specific technical expertise that facilitates overall operation of the organization; accounting, HR, IT, law departments
    • Support Staff - aid the basic mission of the organization and typically includes the mailroom, security, and janitorial services
    • Ideology - belief system that compels commitment to a particular value; organizations should have singularly devoted to a particular mission, and all its actions are in pursuit if that mission; employees behave in accordance with their sincere conviction in the ideology of the organization, and can perform their work relatively independent of each other
    • Politics - side effect of ideology, causes divisiveness and conflict; the basis is the use of power that is neither formally authorized or widely accepted in the organization