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how does online shopping work
allows consumers to directly buy goods over the internet using a web browser or mobile
2 ways you can find what your looking for online
use search engine or online auction site
3 ways to pay online
credit, debit and paypal
2 ways to keep online shopping safe
pay with credit as it gives more protection and look for padlock symbol in browser
what food is from asia and parts of india
rice
what food is in europe and USA
wheat
what food is in africa and west indies
cassava root
what food is from central and southern america
maize
what food is from europe, USA, south america
potato
2 dos when complaining
be polite and remain calm
2 donts when complaining
walk away or interrupt
1 reaon how to complain with confidence
know your rights, plan what your going to say
what your intitled to after 30 days; 
if your goods are faulty you can get an immediate refund
what your intitled to after 6 months; 
if it cant be replaced or repairred you will most likely get a full refund
what your intitled to after 6 years; 
if they dont last a reasonable time then you may get a partial refund