recruitment, selection and training

• Recruitment


  The process from identifying that the business needs to employ someone up to the point at which applications have arrived
• Employee selection


  The process of evaluating candidates for a specific job and selecting an individual for employment based on the needs of the organization
• Who completes the recruitment and selection process

  • HR department (for large businesses)
  • Managers and owners (for small businesses)
• The more important the job is to the business

  The more technical and senior the position, the more careful and time consuming the recruitment selection process will be
• Recruitment process


  1. Job analysis

  2. Job description

  3. Job specification

  4. Internal recruitment

  5. External recruitment

  6. Application forms

  7. Shortlisting

  8. Interviews
• Job description


  Outlines the responsibilities and duties to be carried out by someone employed to do a specific job
• Job specification


  Outlines requirements, qualifications, expertise, physical characteristics etc. for a specific job
• Internal recruitment methods


  • Staff notice board
• External recruitment methods


  • Recruitment agency
  • Magazine
  • Newspaper
  • Job website
  • Government job centre
• Internal recruitment


  Cheaper than external recruitment, but may require induction training
• External recruitment


  Wider choice of candidates, but requires familiarization with the business
• Internal recruitment


  Could motivate employees or cause jealousy
• External recruitment


  Could cause resentment if internal candidates are overlooked
• Application documents


  • Application form
  • Letter of application
  • CV/resume
• Recruitment tests


  • Skills test
  • Aptitude test
  • Personality test
• Interview types


  • One-to-one
  • Two-to-one
  • Panel
• Factors in final decision

  • Work experience
  • Education
  • Age
  • Internal/external recruitment
• Disadvantages of employing part-time workers

  • Less likely to seek training
  • More difficult to communicate
  • Less likely to be promoted
  • Less committed to their jobs
• Advantages of employing part-time workers

  • Attractive to workers
  • More flexible hours
  • Reduces business costs
  • Easier to ask to work at busy times
  • Easier to extend business hours
• Induction training


  Introduction given to a new employee, explaining the business, customers, procedures, and introducing them to fellow workers
• Types of training


  • On-the-job training
  • Off-the-job training
• Advantages of on-the-job training

  • Job-specific learning
  • Trained by experienced employees
  • Productivity during training
• Disadvantages of on-the-job training

  • Trainer makes less while training
  • Possibility of mistakes
• Advantages of off-the-job training

  • Learning from experts
  • Bringing new knowledge to the workplace
  • Possibility of higher quality training
• Disadvantages of off-the-job training


  • Expensive
  • No output during training
• Dismissal


  Employment contract ends due to unreasonable behavior or poor performance by the employee
• Redundancy


  Employee is released because the job they did is no longer needed, often with a money package
• Unfair dismissal


  Employer ends a worker's contract for a reason not covered by the contract
• Health and safety


  Employers must ensure a safe working environment for employees
• Discrimination


  Unjust or prejudicial treatment of different categories of people, especially on grounds of race, age, or sex
• Employment contract


  Used in labor law to attribute rights and obligations between employee and employer
• Legal minimum wage


  Workers have a right to be paid at least the legal minimum wage