Topic 1

• Give positive reinforcement


  Encourages learners to participate willingly
• Give positive reinforcement


  • Varies between individuals
• Project an attitude of acceptance & sensitivity

  • Ease on conducting self
  • Willingness to receive and answer questions
  • Extension of simple courtesies
  • Demonstration of responsiveness towards audience
• Be organized & give direction


  • Logically organized teaching, clearly defined objectives, simplified directions
  • Brief teaching sessions
  • Use of advance organizers
• Elicit & give feedback


  • Subjective or objective feedback for learners
  • Direct request for feedback for educators
• Use questions


  • Helps clarify concepts
  • Assess what learner already knows
  • Stimulates interest in new subject
  • Evaluates learner's mastery of predetermined objectives
• Types of questions


  • Factual/descriptive questions (Who, what, where, when, how, which)
  • Clarifying questions (What do you mean when you say...?)
  • High order questions (What do you think will happen if you don't take the medication?)
• Use the Teach-Back or Tell-Back strategy


  • Patient- & family-centered
  • Increased patient satisfaction with care
  • Improved quality of care
  • Decreased healthcare costs
  • Opportunity to assess patient health literacy
• Know the audience


  • Flexibility of educator
• Use repetition and pacing


  • Skill inoculation
  • Opportunity for repeated practice of behavioral tasks
  • Pacing (Speed at which information is presented)
• Factors determining optimal rate of teaching

  • Learner's previous history with learning
  • Attention span of learner
  • Domain and level of domain in w/c learning is taking place
  • Learner's eagerness and determination to obtain reward or goal
  • Degree of progress in learning
  • Learner's ability to cope with frustration and discomfort
• Summarize important point


  • Gives perspective of what has been covered
  • How it relates to objectives
  • What educator expects the learner to have achieved