Module 14

• Operations management

  is the administration of business structure, practices, and processes to enhance efficiency and maximize profit. 
• Operations Management

  It refers to the management of functions that a business needs to run effectively day-to-day
• Operations Manager

  are involved in coordinating and developing new processes 
• Lean systems

  A concept that takes a total system approach to creating efficient operations.
• Enterprise Resource Planning

  Large, sophisticated software systems used for identifying and planning the enterprise-wide resources needed to coordinate all activities involved in producing and delivering products.
• CRM

  Software solutions that enable the firm to collect customer-specific data.
• RECONFIGURABLE MANUFACTURING SYSTEM

  are designed to incorporate accelerated changes in structure, hardware, and software components.
• Business process redesign

  which is focused on analyzing and designing workflow and business processes within a company.