Lesson 1-2

• Encoding refers to how we create our message using words, tone of voice, facial expressions, body language, etc.
• The communication process involves encoding (creating messages), transmitting (delivering messages), decoding (receiving messages), and feedback (responding to messages).
• Communication is the process by which individuals exchange information, ideas, opinions, attitudes, feelings, or knowledge through verbal and nonverbal symbols.
• Decoding is the process by which receivers interpret messages based on their own experiences and knowledge.
• Globalization is a process of interaction and integration among people, companies, and governments of different nations.
• Globalization is a process driven by international trade and investment and aided by information technology
• Virtual Interactions - Globalization has introduced virtual communication and collaboration as a major part of academic and workplace dynamics.
• Cultural Awareness In Speech - The need for cultural awareness is a major impact of globalization on the required skills of effective communicators, resulting in the evolution of communication skills development programs.
• Cultural Awareness In Body Language - Awareness of cultural differences in body language can be just as important as the nuances of speech
• Time Differences - This new dynamic is the need to communicate and share information with people across several time zones.
• Impacts of Globalization on Global Communication

  1. Availability of Information
  2. Business Conduct
  3. Social Awareness
  4. The Problem
• Impacts of Globalization on Communication

  1. Virtual Interaction
  2. Cultural Awareness in Speech
  3. Cultural Awareness in Body Language
  4. Time Differences
• Availability Of Information - The availability of information is a major effect of the process of globalization. The World Health Organization, in its works focused on the cultural dimensions of globalization, has expressed the view that with the spread of businesses delivering internet, satellite tv and mobile services, the costs of such information technologies dropped.
• Availability of Information - The decreased price makes it easier for people across the world to make use of the World Wide Web and the resources available.
• Business Conduct - Globalization has influenced global communication by implementing new techniques for business conduct among workers at international corporations
• Internet technology makes it possible to exchange business information and conduct video conferences. Additionally, enhanced communication allows businesses to promote their products more efficiently in the international market.
• Social Awareness - The availability of information, which is a direct effect of the development of global communication systems, has led to increased social awareness of people across the world. Information technology and networks enable them to share opinions, views, work on projects and research different areas.
• The Problem - The World Health Organization indicates that at least 70 percent of all people in Africa will never make a single phone call or use internet. This points out the need of a more extensive application of communication technologies as part of the process of globalization.