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• One of the most important functions of a successful hospitality operation is the provision of an excellent laundry service
• Laundry services are responsible for providing a clean, safe, adequate an timely supply of linen to guest and operation
• Linen room is one of the areas maintained in the housekeeping department. It is where linens are fold and kept

  
• Linens compose a large percentage of hotel inventory and in fact by nature expensive, high risk and maintenance since it needs to be replaced daily or even more frequently in some type of hotel operation
• Linens used in hotels

  • Hemp
  • Cotton
  • Linen
• Hemp


  • Durable choice for kitchen linens, used as sturdy backing for tablemats and coasters
• Cotton


  • Highly versatile and absorbent, commonly used to make industrial cloth, garments, home furnishings and kitchen and table linens
• Linen


  • Created from vegetable fibers of the flax plant, noted for its incredible comfort and natural luster, strong and lint free, versatile for home and business use
• Different categories of linens

  • Bed linen
  • Bathroom linen
  • Table linen
• Laundering is the process of washing linens or clothing to remove the soils and bad odor that stick to the cloth fabric
• Laundry cycle

  1. Collecting dirty laundry

  2. Sorting dirty laundry

  3. Pre-treating stains

  4. Washing

  5. Drying

  6. Repairing if required and ironing

  7. Folding and stacking

  8. Delivering clothes in rooms
• Linen sorting guidelines

  • Dry soiled linen is easier and quicker to sort than damp linen
  • Sort by fiber type
  • Sort by degree of soiling
  • Sort colored linens separately from white linens
  • Open out linen to ensure there is no waste
  • Linen used in hotels is often referred to as "flatwork"
• Categories for items to be sorted for washing

  • Whites
  • Colors
  • Dark colors
  • Delicate items
• It is always important to follow the manufacturer's instructions in both the use and maintenance of washing machines and dryers
• Failure to observe all instructions may negate the warranty
• Types of washing machines and dryers

  • Washer extractors (washing machines)
  • Continuous batch washers
  • Tumble dryers
  • Flatwork feeders
  • Flatwork ironers
  • Flatwork folders
  • Roller irons
  • Towel folding machines
  • Presses

  
• Washer extractors (washing machines)


  • Vary in capacity from 5 kg to 200 kg, job is to wash the linen and extract most of the residual water content through the last cycle
• Continuous batch washers


  • Used in a large volume of washing like in a five-star hotel, machine looks like a tunnel and is controlled via computer program

  
• Tumble dryers


  • Used to dry towels that can wash up to 5 kg to 80 kg, may be gas fired, steam-heated or electrically powered, need to be vented to the outside
• Flatwork feeders


  • Used to assist in feeding sheets and table linen on to the flatwork ironer, comprised of a series of clips which automatically feed sheets
• Flatwork ironers


  • Machines that iron and dry sheeting and table linen in one pass
• Flatwork folders


  • Attached to the flatwork ironer, pre-programmed to mechanically fold sheets and table linen
• Roller irons


  • Found in small laundries for ironing small items like napkins and pillow cases
• Towel folding machines


  • Machines where dry clean towels are fed manually and automatically folded, may be single lane or multi-lane
• Presses


  • Hot head presses used mainly to press clothes but can also be used to press small items like napkins and pillow cases
• linen room is where linens are fold and kept.
• Laundry services are responsible for providing a clean, safe, adequate an timely supply of linen to guest and operation
• The best hemp linens are made in Italy.
• Cotton is a kind of fabric that is highly versatile and absorbent.
• Linen is a strong and lint free, making it a versatile fabric for home and business use.