Oral Communication Q1L1

Subdecks (4)

Cards (38)

  • Communication

    A process
  • Communication can be expressed through written or spoken words, actions (nonverbal), or both
  • Communication occurs between two or more people (the speaker and the receiver)
  • Communication involves spoken words and nonverbal actions at the same time
  • Elements of Communication
    • Speaker
    • Message
    • Encoding
    • Channel
    • Decoding
    • Receiver
    • Feedback
    • Context
    • Barrier
  • Speaker
    The source of information or message
  • Message
    The information, ideas, or thoughts conveyed by the speaker in words or in actions
  • Encoding
    The process of converting the message into words, actions, or other forms that the speaker understands
  • Channel
    The medium or the means, such as personal or non-personal, verbal or nonverbal, in which the encoded message is conveyed
  • Decoding
    The process of interpreting the encoded message of the speaker by the receiver
  • Receiver
    The recipient of the message, or someone who decodes the message
  • Feedback
    The reactions, responses, or information provided by the receiver
  • Context
    The environment where communication takes place
  • Barrier
    The factors that affect the flow of communication