the ability to make accurate judgments about people or situations based on very limited information, often within a few seconds or minutes
We can pick up a lot of meaningful information in a short amount of time!
Judgments of faces
Trustworthy
Competent
Likeable
Aggressive
Attractive
Consensus in judgments across perceivers
A follow-up study found that clinical psychologists who were interested in deception were also quite accurate at detectinglies (Ekman, O'Sullivan, & Frank, 1999)
People aren't very good at judging truth and deception, even those with relevant training
Why people aren't good at detecting lies
They tend to focus too much on faces
A lot of available cues aren't good indicators
What helps detect lies
Voice (hesitate, then speed up/raise pitch)
Cognitive effort (lying is harder, so easier to detect if you add a cognitive challenge, e.g. tell a story backwards)
Attribution
How people explain the causes of behaviour
People are naïve psychologists (Heider, 1958)
Personal attribution
An internal characteristic of the person caused the behaviour (e.g., ability, personality, mood, effort)
Situational attribution
An external factor caused the behaviour (e.g., the task, other people, luck)
Attributing outcomes to stable factors gives people a sense of prediction and control
Correspondent Inference Theory
Attribute behaviour to a corresponding personality trait or disposition
Behaviour is more informative of an enduring disposition when it is freely chosen, unexpected, departs from what norms and roles dictate, and produces fewer desirable effects
Jones and Harris (1967) supported correspondent inference theory - participants made morecorrespondent inferences regarding speeches that were freely chosen vs. assigned, but correspondent inferences were still present in the no choice condition
Covariation principle
The cause of a behaviour should be present when the behaviour occurs and absent when it does not
Kelley's (1967) Covariation Model
Consider whether behaviour would be the same or different with different people, stimuli, and occasions
Rachel is nice to Bart
consensus - Are other people nice to Bart?
distinctiveness - Is Rachel nice to other people?
consistency - Is Rachel always nice to Bart?
Although we can use the information, we don't always use it
Can be poor at determining covariation
May simply attribute causality to most salient feature
Requires multiple observations
Fundamental attribution error
Tendency to overlook situational factors and instead make internal attributions for others' behaviour
Fundamental attribution error is supported both in laboratory setting and the real world
Jones and Harris study - people thought essays reflected the author's beliefs even when the situation could completely explain the behaviour (assigned position)
Attribute poverty to the person rather than social conditions
Participants randomly assigned to generate or answer difficult trivia Qs, but rated each person's general knowledge as if the quizmaster knew more due to the role (the situation), not accounting for this enough
Attribution is a two-step process (Gilbert & Malone, 1995)
Identify the behaviour and make personal attribution (fast and automatic)
Amend attribution to account for situational factors (requires thought and effort)
People can form quick judgments of others based on behaviour, and adjust for the situation less when under cognitive load or unmotivated
Why are dispositional inferences primary?
We attribute events to factors that are perceptually salient (Heider, 1958); the person is usually more salient than the situation
When situational constraints were made salient, participants from Eastern cultures were less likely to display the fundamental attribution error than those from Western cultures
Cultural influences
Western cultures have an independent view of self, use abstract traits to describe people
Eastern cultures have an interdependent view of self, see context as important
Internal attributions more likely as threat increases (e.g. more severe damages in an accident, victim's situation is similar to perceiver's, perceiver identifies with victim, perceiver generally anxious about threats to self)
Belief in a just world
The world is a fair place, good things happen to good people and bad things happen to bad people
Blaming the victim helps people feel safe, in control, and that the world is a fair place
Central traits
Warmth and competence
Primacy and valence effects
Impression Formation
Asch's configural model (1946) - some traits are more useful for constructing an integrated impression, with central traits (e.g. warm vs. cold) having a larger impact on impressions than peripheral traits (e.g. polite vs. blunt)
Two fundamental social dimensions (Fiske, Cuddy, & Glick, 2007)
Warmth: good or ill intent
Competence: ability to act on intentions
Primacy effect - earlier information has a bigger impact on impressions (Asch, 1946)
Negative information is more distinctive and has a bigger impact on impressions
Perseverance of belief
Confirmatory hypothesis testing
Self-fulfilling prophecy
Darley and Gross (1983) - participants' ratings of a child's academic potential were affected by background information (high/low SES) only after watching a video of her average performance, not before
When people think about their theories or opinions, it consolidates the viewpoint, but asking them to consider an alternative viewpoint can provide a solution