3I

• • Define CSR
  • is the ethical conduct of a business beyond legal obligations, and the consideration of social, economic, and environmental impacts when making business decisions.
• effect of addressing CSR considerations

  business can promote itself as socially responsible, which can improve consumer perceptions and the overall reputation of the business
• Strategies a manager can implement to demonstrate CSR considerations relating to the environmental sustainability of inputs


  1. Sourcing inputs locally, rather than from overseas suppliers, to reduce transport emissions and minimise the business's carbon footprint

  2. Sourcing inputs from suppliers that use environmentally-sustainable methods when extracting and harvesting natural resources

  3. Implementing operations strategies, such as forecasting and Just in Time, to reduce the risk of over-ordering inputs that may later be discarded due to expiry or damage

  4. Purchasing energy-efficient machinery for production

  5. Installing reusable, renewable, and/or clean energy sources in the business
• CSR consideration for process

  1. Using technology that performs tasks in a precise and consistent manner to reduce the amount of defective products discarded in production

  2. Developing methods to capture and recycle unused or excess input materials, allowing them to be reused in the operations system

  3. Implementing operations strategies, such as Just in Time and lean management, to reduce the number of materials being unnecessarily wasted

  4. Disposing of any harmful waste that cannot be treated, in a responsible and safe manner

  5. Developing policies that promote the efficient use of energy in the workplace, such as switching off all machinery and lights after use

  6. Training employees on how to minimise waste when executing production tasks
• Strategies to minimise waste from business outputs

  • Developing an alternative product that is more environmentally friendly
  • Creating products with recyclable or biodegradable elements
  • Eliminating plastic in packaging and product
  • Delivering products in bulk to reduce carbon emissions
  • Offering customer incentives for returning product for recycling/reuse
  • Providing clear labelling on disposal methods