C6 Organise personal work priorities

• Organisational policies and procedures ~ organising personal work priorities

  safety protocols ~ safety measures to be followed during activity

  facility operations ~ protocols for managing facilities

  program implementation ~ guidelines for implementing programs

  code of conduct ~ guidelines for respectful communication, etc

  risk management ~ policies and procedures to address risk and minimise its effects

  financial management ~ manage how money is handled in the organisation

  occupational health and safety (OHS) ~ to ensure the safety of everyone involved
• Types of goals

  organisational ~ increase membership rates

  team ~ improve member satisfaction through improved engagement

  individual ~ ensure all gym equipment is properly cleaned after use
• Key Performance Indicators (KPIs)

  a measurable value that demonstrates how effectively a company, organisation, or individual is achieving key objectives or goals.

  they evaluate performance over time and track progress
• Types of KPIs

  participation rates

  facility utilisation

  customer satisfaction

  safety incidents

  revenue generation

  staff performance

  program effectiveness

  compliance with regulations

  facility & equipment maintenance

  community engagement
• Importance of setting work goals

  important to have clear goals and objectives to stay focused on what matters most
• SMART Goals

  specific

  measurable

  achievable

  realistic

  time-based
• SMART ~ Specific

  a clearly defined goal
• SMART ~ Measurable

  it can be assessed or tracked
• SMART ~ Achievable

  it is realistic and attainable within available resources, skills, and time. ensuring that while the goal presents a challenge, it is still reachable
• SMART ~ Realistic

  ensures that the goal is meaningful and aligns with broader objectives
• SMART ~ Time-based

  setting a deadline for the goal to be achieved, this creates a sense of urgency and helps efforts be focused over a defined time period
• Prioritising your workload


  figuring out which tasks are most urgent and need to be completed first
• How to prioritise your workload

  maximising your time ~ prioritising

  evaluating the importance of different tasks ~ rank

  managing your workload ~ break down projects into smaller tasks

  effective planning ~ utilising lists and dates

  spreading out your work ~ periods of focus & rest

  using to-do lists ~ rank them

  routine and task lists ~ grouping tasks together with a category
• Urgent vs Important


  urgent is something that needs to be done right away whereas important is something that has a big impact on your goals or success
• Eisenhower Matrix


  aids in determining which tasks need immediate attention and which ones can wait

  
  

  Urgent & important Not urgent & important

  Urgent & not important Not urgent & not important
• Urgent & Not important


  tasks that could be put off or given to someone else to handle
• Factors effecting achievement of work objectives


  budget constraints

  competing work demands

  environmental factors

  resource/materials availability

  technology/equipment breakdowns

  unforeseen incidents
• Scheduling and completing tasks


  USING TECHNOLOGY:

  digital apps

  computers

  email systems

  internet resources

  personal scheduling tools

  office equipment

  digital calendars
• Methods of self-assessment

  reflection

  goal tracking

  feedback

  performance reviews

  skill assessment

  they help you understand your strengths and weaknesses so you can keep growing in your job
• Why there may be differences between expected and actual work performance


  unclear instructions

  skill gaps

  limited resources

  outside factors

  personal factors
• What to do when you are not meeting your work tasks


  think about why

  ask for feedback

  find areas to get better

  make a plan

  get help if needed

  keep track of progress

  stay positive
• Ways to gather, assess and understand feedback


  talk to people

  pay attention

  use forms

  get feedback from everyone

  review with peers

  performance reviews

  listen to customers and clients

  think about feedback

  make a plan
• Steps to identify personal and professional development needs

  1. identify what skills you already have

  2. identify what your job needs

  3. identify what you need to do to get better

  
  

  job analysis, feedback, training & development opportunities, goal setting, continuous learning