4.0

• Message


  The content being sent in a communication
• Channel


  The environment or setting of the communication
• Sender


  The person who crafts the message in a communication
• Feedback


  What can confirm the recipient's understanding of the message in a communication
• Interference


  What can cause communication to be ineffective
• Physical Barrier


  • Therese, a deaf student, was not able to give an answer to her teacher's question during the recitation because she lacks the ability to hear verbal instruction
• Psychological Barrier


  • When asked to deliver an extemporaneous speech, Mark experienced stage fright, which hindered his ability to speak smoothly, causing the audience to not fully understand him
• Clarity


  One of the nine principles for effective communication identified by Michael Osborn in 2009, achieved when jargon is avoided
• Consideration

  When a public speaker examines the audience's interests, age, and maturity before drafting a speech, he is adhering to this
• Concreteness


  The principle of effective communication that is effectively evoked when the message "Only three out of ten people in the world are able to eat a complete meal in a day" is used
• Falsified information must be avoided in ethical communication
• Gender-neutral words


  How one can avoid gender-biased communication
• Sexism


  The form of prejudice and discrimination based on an individual's gender that must be prevented
• Uses wheelchair


  The acceptable way to refer to people with disabilities, instead of "confined to a wheelchair"
• Cultural Relativism


  The cultural barrier for effective communication to take place in a global setting
• Interracial communication


  The term used to refer to communication that takes place between people of different races
• Intracultural communication

  The term used to refer to communication that occurs between people from the same ethnic group
• Eye contact


  What is achieved by a public speaker who uses it
• Persuasive Communication


  The type of purposeful communication exhibited by Mario, a fish vendor, when he encourages marketgoers to buy from him
• Argumentative Communication


  The type of purposive communication utilized by a criminal lawyer who aims to convince the judge by proving his client is innocent
• Slippery Slope


  The type of fallacy used by Joe when he said "I strongly disagree with a same-sex marriage because allowing it makes an imbalance on the number of straight women and men, which then can cause lesser families to be established"
• Impromptu speech


  The type of public speaking that brings out the most natural information to say at the moment due to minimal to no preparation time given
• Oration


  An example of a memorized speech
• Inquiry letter


  The type of letter a person should write when they wish to know more about any information
• Background or purpose of writing

  The information that should be contained in the first paragraph of an academic or business letter
• Complimentary close


  Where the expression of expectation and gratitude for the recipient can be found in a letter
• Interview


  The type of purposive verbal communication where the aim is to seek answers to queries on certain topics
• Some questions are illegal to be asked to an applicant during an interview, such as their previous employment experiences
• Empathy


  The essential element in responding to a letter of complaint
• Storytelling


  The effective use of communication that teachers can utilize to explain a certain learning content creatively to learners
• SWOT


  The tool that can be used to effectively analyze an organization's status to achieve improvement
• Opportunity


  What the letter "O" represents in SWOT analysis
• Report


  The document that encompasses all facets of a subject matter
• Progress report


  The type of report Anne needs to create when she needs to present the status of the company's project
• Resume


  The document Dianne, a newly licensed psychologist, should prepare to highlight her qualifications for employment
• Scannable


  The type of resume that stresses key information by means of bold or italic typeface
• Comprehensiveness and Relevance


  The feature that should be present in a resume to achieve completeness of qualifying information
• Lack of proofreading


  What causes glaring grammatical and typographical errors in an application letter
• Inclusion of significant personal information

  What should be done to an application letter for greater relevance to the company an individual is applying for
• Memorandum


  The official note constructed to inform employees about certain announcements or information