ALE

• Frederick Taylor's Scientific Management


  An act of knowing exactly what you want your men to do and seeing they do it in the best and cheapest way.
• Theory X


  Works on the idea of punishing people to keep the work going
• Theory Y


  Promotions, reward and recognition play an important part
• Human Relations Management Model


  Employee productivity and motivation can be increased through positive social bonds in the workplace and acknowledgement of the worker as a unique individual
• Models of Organizational Behavior

  • Autocratic
  • Custodial
  • Supportive
  • Collegial
  • System
• Autocratic model


  Power with a management organization of authority, employees are oriented towards obedience and discipline, dependent on their boss
• Custodial model


  Takes into consideration the security needs of employees
• Supportive model


  Manager supports employees as they work toward established personal goals such as promotion or acquisition of new skills
• Collegial model


  Power and decision making should be shared among some or all members of the organization, policies and decisions are made through a process of discussion leading to consensus
• System model


  The organization looks at the overall structure and team environment and considers that individuals have different goals, talents and potential, tries to balance the goals of the individual with the goals of the organization
• The individual plays an important role in the functioning of the organization, their motives play an important role in the fulfillment of the organization
• People cannot work in an organization without any motives, purposes, and thinking
• Human relations


  An important process through which an individual's attitude and work are integrated with a view of achieving a willing cooperation on their part in the achievement of the interests of an organization as a whole
• Management


  Responsible for controlling an organization, a group, or a set of entities to achieve a particular objective
• Leadership


  The ability of an individual to influence, motivate, and enable others to contribute to the organization's success
• Leader should have

  • Trust
  • Compassion
  • Stability
  • Hope
• Concepts of management

  • Planning
  • Organizing
  • Staffing
  • Directing
  • Controlling
• Planning


  Encompasses determining philosophy, goals, objectives, policies, procedures, and rules, carrying out long and short-range projections, determining a fiscal course of action, and managing planned change
• Organizing


  Includes establishing the structure to carry out plans, determining the most appropriate type of patient care delivery, and grouping activities to meet unit goals. Other functions involve working within the structure of the organization and understanding and using power and authority appropriately
• Staffing


  Consists of recruiting, interviewing, hiring, and orienting staff. Scheduling, staff development, employee socialization, and team building are also often included as staffing functions
• Directing


  Usually entails human resource management responsibilities, such as motivating, managing conflict, delegating, communicating, and facilitating collaboration
• Controlling


  Includes performance appraisals, fiscal accountability, quality control, legal and ethical control, and professional and collegial control
• Leadership concepts

  • Influence
  • Power
  • Motivation
• Organizational chart and lines of authority


  The simplest framework for the whole administrative organization, the authority flows from top to bottom or vertical flow, also known as the chain of command
• Influence


  The ability to impact business results by changing behaviors and inspiring others to take actions
• Power


  The ability to control people, resources, and events to achieve goals, complete objectives and overcome obstacles
• Motivation


  The ability to inspire people to work toward a common goal to achieve success
• Basic leadership styles

  • Authoritarian
  • Democratic
  • Laissez-faire
• Authoritarian leadership


  A leadership style where an individual possesses total decision-making
• Democratic leadership


  A leadership in which group members take a more participative role in the decision-making
• Laissez-faire leadership


  A leadership in which leaders are hands-off and allow group members to make decisions
• Mission


  A brief, broad statement about an organization's goal and how it intends to meet those goals
• Vision


  States what the organization aspires to become in the future
• Goals


  More specific aims that organizations pursue to reach their visions and mission
• Values


  A statement that reflects the organization's core principles and ethics
• Types of hospitals according to ownership

  • Government hospital
  • Private hospital
• Government hospital


  A government health facility that may be under the national government, DOH, local government unit, DND, PNP, state universities and GOCC
• Private hospital


  Owned, established and operated with funds through donation, principal investment or other means by any individual, corporation or organization
• Types of hospitals according to scope of services

  • General hospital
  • Specialty hospital
• General hospital


  Provides services for all kinds of illnesses, diseases, injuries or deformities, provides medical and surgical care to the sick, injured, maternity, newborn, and child care, and offers clinical services, emergency services, OPD, clinical lab, imaging facility and pharmacy