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Collections and repayments
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Cards (14)
Collection Program
Strategies, organization and procedures for
recovery
of
receivables
Collection
department
Responsible for
monitoring
and following up on
receivables
Credit manager
Determine the
reasons
why accounts become
overdue
Customers may be classified as
Who honestly
misunderstood
the
terms
of
sale
Customers may be classified as
who
overlook
their
accounts
Customers may be classified as
Who
disregard due dates
Customers may be classified as
Who tend to
stretch
their
payables
Customers may be classified as
who usually
pay
but are
temporarily illiquid
Customers may be classified as
Who are
deliberately delinquent
Customers may be classified as
Who are
insolvent
Preliminary
stage
Sending
of
monthly
statements
Reminder stage
reminder is sent to customer several days after due date
Follow-up stage
Successive
action are undertaken at
regularly spaced
interval
Drastic
stage
only resorted to if the company is ready to
lose
the customer(collection is through an
ATTORNEY
or
COLLECTION
AGENCY)