uber

• What type of business model does Uber utilize?

  Ridesharing
• What are the different types of Uber services mentioned?

  • UberPOP: You and me who can be an Uber driver
  • UberX, UberBLACK: Self-employed drivers with a license and own car
• What is Uber's aggressive strategy summarized as?

  “Don't ask permission, ask forgiveness”
• What is Uber's competitive strategy?

  Low cost in a niche market
• Who are Uber's main competitors mentioned?

  Sidecar and Lyft
• How does Uber view traditional taxis as competitors?

  Uber does not see taxis as competitors
• What ethical issues are associated with Uber?

  Fraudulent and arguably criminal conducts
• What misuse of data collection tools has been reported at Uber?

  Systematically misleading governments
• What issues related to corporate culture and climate have been highlighted at Uber?

  Sexism and harassment
• What pressure was highlighted in relation to Uber's corporate culture?

  Pressure on employees as seen in a video with Kalanick and an Uber driver
• What points for improvement have been identified for Uber?

  • Handling internal complaints faster and better
  • Investing in diversity through training and recruitment
• What actions were taken to address problems in Uber's company culture?

  Top managers resigned, 20 employees were fired, and many were disciplined
• Who was hired to improve diversity at Uber?

  Chief Diversity and Inclusion officer
• What improvements were suggested for driver compensation?

  Better payment of drivers
• What safety mechanisms were suggested for the Uber app?

  Implementation of safety mechanisms in the app
• Who was the CEO of Uber before Dara Khosrowshahi?

  Travis Kalanick
• What was Khosrowshahi's approach to leadership at Uber?

  Compassionate yet decisive leadership
• What significant achievement did Uber reach under Khosrowshahi's leadership?

  Achieved first full-year operating profit
• What changes occurred during Uber's downsizing in the pandemic?

  • Focused on core activities
  • Divested non-core businesses
• What legal challenges arose from the classification of Uber drivers?

  Raised worker rights concerns
• What challenges does Uber face in the regulatory landscape?

  Navigating regulatory landscape and sustaining growth
• Why is innovation for efficiency crucial for Uber's future?

  Amidst gig economy debates
• What is UberPOP?

  UberPOP allows anyone to become an Uber driver.
• What types of drivers does UberX and BLACK use?

  UberX and BLACK use self-employed drivers with their own licensed cars.
• What are the key strategies employed by Uber?

  • Aggressive Disruption: "Don't ask for permission, ask for forgiveness."
  • Corporate Strategy: Focus on ridesharing.
  • Competitive Strategy: Low-cost strategy in a niche market.
• Who are Uber's main competitors?

  Main competitors include Sidecar, Lyft, and traditional taxis.
• How does Uber view traditional taxis in relation to its competition?

  Uber does not consider traditional taxis as direct competitors.
• What ethical issues has Uber faced?

  • Engaged in fraudulent and potentially criminal behavior.
  • Misused data collection tools to mislead governments.
• What are some issues within Uber's corporate culture and climate?

  • Issues of sexism and harassment.
  • High-pressure work environment.
  • Competitive corporate culture.
• What points for improvement were identified for Uber?

  • Need for faster and better handling of internal complaints.
  • Investment in diversity through training and recruitment.
• What actions did Uber take to address its internal issues?

  • Conducted an investigation into company culture.
  • Resignation of top managers and firing of 20 employees.
  • Hired a Chief Diversity and Inclusion Officer.
  • Improved driver payment and added safety mechanisms in the app.
• Who was the CEO of Uber before Dara Khosrowshahi?

  Travis Kalanick was the CEO before Dara Khosrowshahi.
• What changes did Dara Khosrowshahi bring to Uber?

  Dara Khosrowshahi brought stability, diversified services, and led Uber to its first full-year operating profit.
• What actions did Uber take during the pandemic?

  • Downsized to focus on core activities.
  • Faced legal challenges over driver classification as independent contractors.
  • Emphasized innovation and efficiency in the gig economy.
• What concerns were raised regarding Uber's classification of drivers?

  Concerns were raised about worker rights due to the classification of drivers as independent contractors.
• What is crucial for Uber as it navigates the gig economy landscape?

  • Innovation
  • Efficiency