DSS

• Focus

  • decision making effectiveness, on unstructured or semistructured problems
• Characteristics

  • rapidly provide information
  • handle large amount of data
  • make reports and presentation more flexible
  • give more information
• Structured Problems

  • straightforward, solved with known facts and relationships
  • can plan solution in advance
• Semi or unstructured problems

  • relationships not clear
  • data in many formats
  • data to solve issue hard to obtain
  • not possible to give solution in advance
• Most to least made decision

  1. operational
  2. tactical
  3. strategic