chapter 2 MIS

• Business processes


  Processes that an organization carries out to achieve its objectives
• Information systems


  Systems that support business processes and decision making
• Information


  Knowledge derived from data
• Difficult for everyone to attend meetings
• Wastes time covering old ground
• Cell phone calls interrupt meeting
• Felix not reading meeting minutes
• Poor communication
• Interpersonal conflicts
• For informed, effective discussions and evaluations, the Falcon Security team needs to create abstraction or model of Falcon's current processes, identify new business processes and information systems to support drone production, and determine if savings justify changing business processes
• Business process modeling


  • Helps organizations create abstraction or model of current processes, identify new processes, and determine if changes are justified

  
• Information systems


  • Can improve process efficiency, effectiveness, and quality
• Information


  Knowledge derived from data, meaningful context, processed data, or "a difference that makes a difference"
• Data characteristics necessary for quality information

  • Accurate
  • Timely
  • Relevant to context and subject
  • Just sufficient
  • Worth its cost
• Graph is data, not information - information is what people perceive from the data based on their cognitive skills
• Monitoring employee physiology and computer behavior raises ethical concerns around privacy and the appropriate use of sensitive personal data
• Categorical imperative


  Moral duty that must always be met, independent of one's own wants
• Utilitarianism

  Morality of an act is determined by its outcome
• Cultivating talent, obtaining necessary skills, and continuing to develop business skills throughout one's career are imperfect duties of business professionals
• Software product manager


  • Needs skills in Agile, UX/UI design, project management, SCRUM, and some coding
• The chapter development process involves collaboration using tools like Google Hangouts and SharePoint
• The SharePoint site is used to manage the chapter development process, including version control and document library