ORAL-COM

Cards (15)

  • Communication
    A process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures
  • Contexts and situations where communication can be manifested
    • Face-to-face interaction
    • Phone conversation
    • Group discussion
    • Meeting or interview
    • Letter correspondence
    • Class recitation
  • Nature of Communication
    • Communication is a process
    • Communication occurs between two or more people (the speaker and the receiver)
    • Communication can be expressed through written or spoken words, actions (nonverbal), or both spoken words and nonverbal actions at the same time
  • Elements of Communication
    • Speaker
    • Message
    • Encoding
    • Channel
    • Decoding
    • Receiver
    • Feedback
    • Context
    • Barrier
  • Shannon-Weaver Model

    A linear or one-way process consisting of five elements: a source (producer of message); a transmitter (encoder of message into signals); a channel (signals adapted for transmission); a receiver (decoder of message from the signal); and a destination
  • Transaction Model
    A two-way process with the inclusion of feedback as one element. There is a collaborative exchange of messages between communicators with the aim of understanding each other. It also shows that a barrier, such as noise, may interfere with the flow of communication.
  • Functions of Communication
    • Control
    • Social Interaction
    • Motivation
    • Emotional expression
    • Information dissemination
  • The teacher reads and discusses classroom policies to her students.
  • Pose greate Parkok then talking about their plans for the
  • 7 Cs of Effective Communication
    • Completeness
    • Conciseness
    • Consideration
    • Concreteness
    • Courtesy
    • Clearness
    • Correctness
  • Barriers to Communication
    • Emotional barriers
    • Use of jargon
    • Lack of confidence
    • Noisy environment
  • Verbal Communication
    An interaction in which words are used to relay a message
  • Effective Verbal Communication
    • Appropriateness
    • Brevity
    • Clarity
    • Ethics
    • Vividness
  • Nonverbal Communication
    An interaction where behavior is used to convey and represent meanings
  • Importance of Nonverbal Communication
    • Enhances and emphasizes the message of your speech
    • Can communicate feelings, attitudes, and perceptions without saying a word
    • Sustains the attention of listeners and keeps them engaged
    • Gives the audience a preview to the type of speaker you are
    • Makes you appear more dynamic and animated in your delivery
    • Serves as a channel to release tension and nervousness
    • Helps make your speech more dramatic
    • Can build a connection with listeners
    • Makes you a credible speaker
    • Helps you vary your speaking style and avoid a monotonous delivery