Housekeeping Exam

• It is identified as the provision of clean, comfortable, safe, and aesthetically, appealing environment.

  Housekeeping
• This method emphasizes that messy work areas are unproductive, causing physical hindrances and compromising quality.

  5s or 7s
• The purpose of this 7S of good housekeeping is to organize essential items for easy and efficient access.

  Set in Order
• This hotel department is responsible for cleaning and maintaining rooms and public areas.

  Housekeeping Department
• The purpose of this 5S of good housekeeping is to identify and remove unnecessary items from the workplace.

  Sort
• What is the meaning of DND?

  Do not Disturb
• The purpose of this 7S is to promote a positive and productive workplace culture..

  Spirit
• It is the upkeep of the various systems and components used in the hospitality industry.

  Hotel Maintenance
• This refers to activities initiated at the property based on a formal work order or a similar document that identifies a known problem or need.

  Scheduled Maintenance
• The principle of preventive maintenance is that certain equipment and systems in a building needs to work continuously to keep it livable and productive.

  Preventive Maintenance
• It is the reactive maintenance performed after equipment or systems have already failed.

  Breakdown Maintenance
• This type of maintenance involves daily, basic upkeep tasks.

  Routine Maintenance
• What is the meaning of OOO?

  Out Of Order
• This means assigning your resources, which could be time, people, or tools, across various tasks in a project to work toward your deadlines.

  Resource Allocation
• This person handles administrative tasks such as scheduling, inventory management, and communication between housekeeping staff and other departments.

  Housekeeping Coordinator
• 7s of Good Housekeeping

  • Sort
  • Set in order
  • Shine
  • Standardize
  • Sustain
  • Safety
  • Spirit
• 4 Areas of Front of the House

  • Gym
  • Garden
  • Guest Room
  • Corridors
• 4 Areas of Back of the House

  • Management Office
  • Laundry Room
  • Linen Room
  • Sewing Room
• Phonetic Alphabet of - A

  Alpha
• Phonetic Alphabet of - B

  Bravo
• Phonetic Alphabet of - C

  Charlie
• Phonetic Alphabet of - D

  Delta
• Phonetic Alphabet of - E

  Echo
• Phonetic Alphabet of - F

  Foxtrot
• Phonetic Alphabet of - G

  Golf
• Phonetic Alphabet of - H

  Hotel
• Phonetic Alphabet of - I

  India
• Phonetic Alphabet of - J

  Juliett
• Phonetic Alphabet of - K

  Kilo
• Phonetic Alphabet of - L

  Lima
• Phonetic Alphabet of - M

  Mama
• Phonetic Alphabet of - N

  November
• Phonetic Alphabet of - O

  Oscar
• Phonetic Alphabet of - P

  Papa
• Phonetic Alphabet of - Q

  Quebec
• Phonetic Alphabet of - R

  Romeo
• Phonetic Alphabet of - S

  Sierra
• Phonetic Alphabet of - T

  Tango
• Phonetic Alphabet of - U

  Uniform
• Phonetic Alphabet of - V

  Victor