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ENGINEERING MANAGEMENT
Services Operation
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Cards (11)
The process of accepting inputs that is being regulated by resources converting it into output
Operation
Is accountable for creating a service plan
Service Operation
Services like those for the construction of ports, high-rise buildings, etc., which are produces by construction firms
Goods
and
Services
Objectives of being efficient and effective through the process of planning, controlling, and organizing
Operation Management
The cost of doing something
Efficiency
Refers when a goal is being accomplished
Effectiveness
Is expected to produce some output at whatever management level he is
Engineer Manager
Offers a limited mix of services
Service Factory
Provides a diverse mix of services
Service
Shop
Provides services to a large number of people simultaneously
Mass
Service
Companies that provide specialized services
Professional
Service