Simple questioning of a person believed to possess information relevant to the investigation of a crime or criminal activities, where the interviewee is willing and cooperative
General kinds of interview
Cognitive interview
Question and answer
Cognitive interview
Conducted with willing and cooperative witnesses, who are given the full opportunity to narrate their accounts without intervention, interruption and interference from the interviewer
After the subject finishes their narration, the investigator subjects them to direct examination and cross-examination to clarify unexplained portions and arrive at a vivid and complete picture of the testimony
Question and answer interview
Interviewee is required to answer the questions posed by the investigator
In the case of subjects of low intelligence, the use of leading questions greatly helps the investigator to obtain the full desired information
"Never allow the interviewer to conduct nor let anyone conduct an interview without prior visit to the crime scene." The questioning should agree with the facts and conditions at the crime scene.
Qualities of a good interviewer
Rapport - Winning the confidence of the interviewee to get them to provide all the information in their possession
Forceful personality - Appearance, communicationskills, and strength of character without arrogance or vulgarity
Knowledge of psychology/psychiatry - To determine the personality and intelligence of the subject
Conversational tone of voice - Not confrontational as in interrogation
Acting qualities - To convince the person to disclose what they know
Humility - Courteous, sympathetic, and humble, ready to apologise for any inconvenience
Rules in questioning
One question at a time
Avoid implied answers - Answers must be oral, clear, explicit and responsive
Simplicity of question - Short, simple questions, allowing qualification if needed
Saving face - Avoid embarrassing questions on exaggerations or honest errors
Avoid yes/no answers - To allow complete flow of information
Interrogation
Vigorous confrontational questioning of a reluctant suspect about their participation in the commission of a crime, placing the guilt on the accused
Techniques of interrogation
Emotional appeal
Sympathetic approach
Friendliness
Trick and bluff techniques
Stern approach
Mutt and Jeff or sweet and sour method
Removing ethnic or cultural barrier
Searching for the soft spot
Emotional appeal technique
Applicable to first time offenders or those with emotional characteristics, using an emotional appeal to confess
Sympathetic approach technique
Investigator digs into the suspect's past troubles, plight and unfortunate events, offering help and kindness to win their cooperation
Friendliness technique
A friendly approach coupled with sincerity may induce the suspect to confess
Trick and bluff techniques
Pretenses of solid evidence
Weakest link - Telling the weakest suspect their companions have confessed
Drama - Creating a commotion to make other suspects think a partner has confessed
Feigning contact with family members
Line up - Coaching witnesses to identify the suspect
Reverse line up - Identifying the suspect in multiple crimes to make them confess
Stern approach techniques
Jolting - Shouting a pertinent question at the right moment
Opportunity to lie - Repeatedly questioning the suspect about their personal life, activities, and knowledge of the crime to expose contradictions
Projection - Putting blame on other persons
Minimization - Convincing the suspect a confession will reduce the offense and penalty
Mutt and Jeff or sweet and sour method
First set of investigators appear rough and mean, then second investigator is sympathetic and understanding
Removing ethnic or cultural barrier
Interrogating the suspect in their own language/dialect and using an investigator of the same ethnic/cultural background to gain their trust and confidence
Soft spot
Every person has a softest spot in their heart that can be searched for during interrogation