Focuses on the needs of managers within the organisation<|>Flexible in types of information provided<|>Influenced by managers' information needs and differences in production and service technologies<|>Used by senior managers through to operational managers<|>Emergence of 'big data'
A key purpose of management accounting systems is to motivate managers and employees to direct their efforts towards achieving the organisation's goals<|>Rewards and performance targets may be used to motivate individuals
Costs include salary of accounting personnel, purchasing and operating computers, gathering, storing and processing data<|>Benefits include improved management decisions, more effective planning, improved operational efficiency at lower cost, improved customer and shareholder value
The direction that the organisation intends to take over the long term to meet its mission and achieve its objectives<|>Focus on ways to manage the organisation's resources to create value for customers and shareholders
Involves planning and managing the implementation of strategies<|>Concerned with how different parts of the organisation deliver the strategy in terms of managing resources, processes and people
Strategic objectives include elements of both positioning and distinction<|>Firm must compete simultaneously on three dimensions: quality, cost, and time
The resources expended by producers and support organisations (e.g. distributors)<|>Consider the whole 'value chain'<|>Also, the 'cost of ownership' (to the purchaser)
Helps to accomplish strategic objectives by linking managers' daily actions to organisational objectives, enabling managers to involve the whole supply chain in achieving objectives, and taking a long term view
Contemporary management accounting techniques have developed to support new organisational structures, systems and practices, as a response to a rapidly changing business environment
The QCT triangle provides a concrete framework for the attribute TBC triangle and provides criteria by which to evaluate and choose between alternative management-accounting measures, methods, and systems