INFLUENCE

• Influence

  the use of social control
• Assertiveness

  using demands and direct appeals
• Ingratiation

  increasing personal appeal to influence others
• Rationality

  using logic and reason
• Sanctions

  using threats and punishment
• Exchanges

  offering rewards or incentives
• Upward Appeals

  appealing to higher authority
• Blocking

  preventing someone else's actions or ideas
• Coalitions

  building alliances with others to increase influence.