Chapter 27: Consumer protection Legislation

• Types of consumer protection laws: Product safety, product quality and performance, credit granting, credit reporting, business practices
• •Canada Consumer Products Safety Act(CCPSA)

  • Covers most non-commercial consumer goods (except food and drugs) 
  • Including the manufacture, importation, sale advertising, packaging and testing
• •Hazardous Products Act

  • Prohibits manufacture and sale of products of an extremely dangerous character
  • Deals primarily with packaging (hazard warnings)
• Statutory warranties: express warranties on goods provided by statute
• Itinerant sellers: Sellers of goods who sell goods at the buyer's residence (door-to-door)
• Cooling-off period: time interval after a contract is signed that allows the buyer to repudiate the contract without liability.
• Unfair business practices: a business practice that mislead or treat a buyer unfairly.