ICT - CSS - BASIC CONCEPT OF CSS

• Computer System Service (CSS) - is a general term pertaining to the act of keeping and maintaining computer systems. These covers diagnosing computer hardware and software issues, upgrading hardware and software on a computer, and repairing computer systems.
• Assistant computer technician - is a responsible for the installation, preventive maintenance and repair of computers and peripherals. The scheduled maintenance of computers, terminals peripherals and upgrades is also performed by the assistant computer technician.
• Computer service technician - installs, maintains and repairs computer systems and equipment. Typically, works as a member of an IT support team in a large organization or on commercial contracts for an IT servicing company or as a field technician for a computer manufacturer.
• Technical Support Staff - monitors and maintains the computer systems and network within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, the technical support staff is the first-person employees will go to. Task can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face. Also know as help desk operator, technician or maintenance engineer.
• Computer Repairman - repairs and maintains computers for companies and individuals. They uses tools and technology to maintain and repair computers, processors, hard drives, and monitors. They use specific tools to diagnose issues, make recommendations to consume for the repair or replacement of parts and tests any new parts installed.
• Education - Computer based education (CBE) is an important tool in the education system. It involves the control, delivery, and evaluation of learning. The computer can also be used to prepare a database about students performance and analysis.
• Marketing - with the help of computers, advertising professionals create art and graphics, write and revise copy, print and disseminate advertisements with the objective of selling more products. Home shopping became possible using computerized catalogs which provide product information and order form for the customers.
• Health Care - computer are used in hospitals and clinics to keep records of patients and medicines. ECG, EEG, ultrasound and CT scans are performed with the use of computers. Nowadays, computers are also used in surgery.
• Engineering Design - Computer Aided Design (CAD) provides for the creation, edition and modification of technical drawings. Computers are also designing ships, buildings, cars and airplanes.
• Military - modern, tanks, missiles, weapons use computerized control systems. Some military areas a where a computer has been employed are in missile control, military operation and planning military communication and smart weapons.
• Communications - e-mail, chatting, UseNet, FTP, Telnet, and video conferencing are some applications of computers widely used in communication.
• Government application - Used in important fields of government such in budgets, sales tax apartment, voters list, driving license system, income tax department and weather forecasting.
• Function of a computer - input, output, storage
• Input - It is process of feeding data into a computer
• Process - It is the manipulation of data entered into a computer.
• Output - It is the results of the process performed by the computer.
• Storage - It is the data that is saved or stored for later user.
• Benefits of using Computer - High speed, accuracy and Storage capability
• High speed - the computer can perform millions of calculation‘s in a few seconds whereas man would spend many months doing the same task.
• Accuracy - the computer performs all job given to it with 99% accuracy. If an error occurs, it would most likely be due to human error that happened while using the firmware or programs.
• Storage Capability - the computer can be storing large amounts of data. It can store, images, videos, text, audio, etc.
• Computer Repairman: The diagnostic Expert - they are more focus on fixing and maintaining computers for various clients. They utilize tools and technology to diagnose and solve issues efficiently.
• technical support staff: The Frontline heroes - are the go-to persons for any tech issues. They diagnose problems and provide solutions, enhancing user experience. Their work ensures seamless operations within organization.
• Essentials of a computer - An electronic device that processes and stores data. They are programmable, enabling user-created applications.
• The future of computer systems servicing - the demand for skilled technicians will only increase in the tech landscape.
• The importance of CSS in business - it is vital for maintaining productivity in business reliant on technology. Investing in CSS leads to coast savings and better service delivery.
• Challenges in Computer system servicing - technicians often face evolving technology and new software requirements. Staying updated with trends is essential for providing quality service.
• Career Path: Assistant Computer technician - they handle installation and preventive maintenance. (CT)
• The role of a computer service technician - install and maintain systems within organization.
• Self-confidence - have belief in your abilities to succeed in your field. Encourages you to tackle challenges hand-on without fear
• persistence - the unwavering determination needed to tackle challenges in your work
• commitment to work - illustrates your reliability and dedication towards service agreement
• Risk-taking - emphasize the importance of making informed decisions in business.
• Demand for efficiency and quality - drives you to optimize processes for better services
• Information seeking - stay updated on new technologies through online courses and seminars.
• Systemic planning and monitoring - helps you organize tasks effectively and monitor progress.
• Persuasion And networking - are about forming relationship to achieve business goals. can results in better deals on essential parts.
• What are PECs? are vital traits for successful entrepreneur in any field.
• Opportunity seeking - recognizing potential business opening in the counter servicing market
• Hardworking - this means habitually working diligently for a kong period of time.