Legislation

• consequences of meeting legal obligations:

  -good business reputation

  -good staff retention

  -staff work harder
• consequences of not meeting legal obligations:

  -court cases (employee tribunal)

  -fines and compensation

  -bad publicity
• additional costs: health and safety at work act (1974)


  supply training and safety equipment
• additional costs: consumer protection act (1987)


  product testing to meet minimum safety standards
• additional costs: employee rights act (1996)

  provide a written statement of employment details within two months
• additional costs: national minimum wage act (1998)


  pay staff higher wages
• additional costs: working time regulations (1998, amended 2003)

  employ additional staff to cover hours required
• additional costs: pensions act (2008)


  make financial contributions to employee pensions
• additional costs: equality act (2010)


  put processes in place and check they are being implemented
• additional costs: consumer rights act (2015)


  check that promotional material is accurate and implement quality control
• additional costs: data protection act (2018)


  review data held, deletion when no longer required
• h + s: employers provide

  -staff training

  -safety equipment

  -drinking water

  -first aid equipment
• h + s: employees are expected to

  -complete training provided

  -use safety equipment and wear safety clothing

  -take responsibility for their own safety in the workplace

  -report any risks to their employer
• what is the maximum number of hours one can work per week according to the Working Time Regulations (1998, amended 2003)?

  48 hours
• how many weeks of holiday are employees entitled to per year as per the Working Time Regulations (1998, amended 2003)?

  5.6 weeks
• qccording to the Working Time Regulations (1998, amended 2003), what is the minimum consecutive hours an employee must have off in a 24-hour period?

  11 hours
• how long of a break is an employee entitled to when working more than 6 hours under the Working Time Regulations (1998, amended 2003)?

  20 minutes
• under the Working Time Regulations (1998, amended 2003), how many days off per week is an employee entitled to?

  Minimum of one day off
• equality act (2010): protected characteristics


  qge

  disability

  gender reassignment

  marriage and civil partnership

  pregnancy and maternity

  race

  religion or belief

  sex

  sexual orientation
• what businesses must do (pay):

  -minimum hourly rate

  16-22 = national minimum wage

  23+ = national living wage
• what business must not do:

  pay different by,

  -gender

  -disability

  -pregnancy and maternity
• recruitment of new staff: equality act (2010)

  -advertise vacancies fairly

  -not discriminate in any way

  -ask for permission for candidates data to be used + delete if asked (data protection act (2018))
• once new staff have been recruited: employment rights act (1996)


  written statement in 2 months outlining,

  -job title and place of work

  -date employment started

  -hours of work

  -salary/wage
• recruitment: pensions act (2008)

  -staff enrolled into pension scheme

  -business + employer will make contributions to the scheme
• principles of employment law:

  -recruitment

  -pay

  -discrimination

  -health and safety
• consumer rights act (2015):

  -transactions between seller and buyer

  -product/service

  -returns

  -repairs and replacement

  -delivery
• goods must be: (cra)

  -described accurately

  -fit for purpose

  -satisfactory quality
• services must be: (cra)

  -use reasonable care and skill

  -written/verbal information is binding

  -service must be in reasonable time

  -service must be in reasonable price (if not agreed beforehand)
• returns: (cra)

  -return a product within 30 days

  -full refund

  -1st six months = business is to blame for product faults
• repairs and replacement: (cra)

  -after 30 days, business must attempt to repair/replace any unsatisfactory goods

  -unsuccessful repair/replacement = refund/price reduction
• delivery:

  -within 30 days (unless agreed otherwise)

  -failure to deliver = right to cancel purchase/refund

  -before delivery, business is responsible for any damages/product care
• consumer protection act: (1987)


  business is responsible for damage caused by defective/poor quality products