Quality Management

• Quality Control


  The process of inspecting products to ensure that they meet the required quality standards
• Quality Assurance


  The processes that ensure production quality meets the requirements of customers
• TQM 


  Philosophy committed to a focus on continuous improvements of product and services with the involvement of the entire workforce
• Kaizen 


  Another kind of quality assurance

  Based on concept / culture of continuous improvement
• Quality 


  A product or service is of good quality if it meets the needs & expectations of the customer