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Cards (46)
What is a product?
A product is any
good
or
service
offered for
sale
to
customers.
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Why is a jar of coffee considered more than just a jar of coffee?
It represents a
gateway
to a more
exotic life
and
social interactions.
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What are some reasons consumers purchase products beyond their functional use?
Consumers may purchase products to show
personal style
or demonstrate
wealth.
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What is a product portfolio?
The
mix
of
products
a
business produces
and
sells.
It spreads
fixed costs.
Allows for
greater economies
of
scale.
Targets
wider markets.
Reduces
risk
and
smoothes out
overall sales.
Creates
opportunities
for
growth.
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What is product breadth?
Product breadth
is the number of
product lines
a
business produces
or
retails.
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What is product depth?
Product depth is the number of
product varieties
within each
product line.
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How does having product depth benefit a business?
It
increases
the number of
repeat buyers
and allows
targeting
of
different market niches.
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What are some definitions of a brand?
A name given to a product to
differentiate
it.
A product consumers rely on for
quality
,
value
, and
service.
A
distinctive
identity for a product.
A
name
,
term
,
sign
,
symbol
, or
design identifying
a
seller's products.
A product identified
easily
by
consumers
with
value
and
properties.
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Why is branding important for businesses?
Branding
helps establish a
product's identity
, making it
desirable
and
predictable
in
sales.
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What are some advantages of using branding?
Advantages include
increased consumer loyalty
and
separation
from
competitors.
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What are some disadvantages of branding?
Disadvantages include
high advertising costs
and
potential loss
of
brand value
affecting
other products.
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What is a unique selling point (USP)?
A USP is a
feature
or
features
that separate a
product
or
service
from the
competition.
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How did Dyson establish its USP in the vacuum cleaner market?
Dyson established its USP with its
bagless system
and
distinctive design.
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What is product differentiation?
Making products different
from the
competition.
Can be achieved through:
Methods
of
promotion.
Unique
packaging.
Distinctive
form.
Provision of
add-ons.
Emphasizing
quality
and
reliability.
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Why is product differentiation important for businesses?
It helps create
customer loyalty
and gives more control over
pricing strategies.
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What are the stages of the product life cycle?
1.
Introduction
2.
Growth
3.
Maturity
4.
Saturation
5.
Decline
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What happens during the introduction stage of the product life cycle?
The product is
new
,
few consumers know
of it, and
profits
are often
low.
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What characterizes the growth stage of the product life cycle?
The product becomes more
widely known
, and
advertising
aims to
strengthen
the
brand.
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What occurs during the maturity stage of the product life cycle?
Sales peak
,
competition increases
, and
advertising
is used to
firm up
the product's
image.
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What is the saturation stage in the product life cycle?
Very few
new customers
are
gained
, and the
market
for the
product
is
full.
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What happens during the decline stage of the product life cycle?
Sales fall fast
, and the
product range
may be
reduced
to focus on
core products.
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What is the 'Straw on Fire' life cycle?
A product
quickly
moves through
all stages
of the
life cycle.
Introduction is
short
, and
market saturation
may be reached in
months.
Sales can become incredibly
high
during this time.
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How can the product life cycle be represented graphically?
It can be plotted with
sales
and
profits
over time, showing
changes through each stage.
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What happens to sales during the decline stage of the product life cycle?
Sales start to
fall.
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What are the stages of the product life cycle?
Introduction
Growth
Maturity
Saturation
Decline
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How can profits be plotted against a product's life cycle?
Profits initially show
losses
due to
high research
and
development
and
advertising costs
, then
increase
through
growth
and
maturity.
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What is a typical trend in profitability over the product life cycle?
Initially,
losses
occur, followed by
profits
during
growth
and
maturity
, then a
decline
in
profits.
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What is the 'Straw on Fire' life cycle?
A life cycle where the
product quickly
moves through
all stages
, reaching
market saturation
in a matter of
months.
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What are some examples of products with a 'Straw on Fire' life cycle?
Furbies
,
Cabbage Patch dolls
,
hula hoops
,
yo-yos
,
loom bands.
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What does the 'Extended' product life cycle indicate?
Some products
remain
in the
marketplace
for a
long time
, often
avoiding decline.
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What are extension strategies?
Strategies used to
extend
the
life cycle
of a
product.
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What are some examples of extension strategies?
Repositioning
the product in the
marketplace
Relaunching
the product for a
different segment
Using the
'now with' policy
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How did Lucozade change its market position through extension strategies?
It was
repositioned
from a
drink
for
unwell children
to a
sports drink.
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What is the Boston Matrix?
A tool for
analyzing
a business's
products
by categorizing them based on
market share
and
market growth.
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What are the four categories in the Boston Matrix?
Cash cows
Stars
Question marks
Dogs
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What characterizes cash cows in the Boston Matrix?
High market share
with
slow market growth
, leading to
high profitability
and
low advertising expenditure.
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Give an example of a cash cow product.
Ford Focus
,
Kellogg’s Corn Flakes
, or
Cadbury’s Dairy Milk.
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What defines stars in the Boston Matrix?
High market share
in a
fast-growing
market, with
high revenue
and
high costs.
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What is a classic example of a product that transitioned from a star to a cash cow?
The
Apple iPad.
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What are question marks in the Boston Matrix?
Products with
low market share
in a
fast-growing
market.
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