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Created by
Jordan Lion
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Cards (21)
What is the principle built into effective Human Resource Management regarding staff appraisal?
Staff should be
regularly appraised
by their direct line
manager.
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How often should staff appraisal meetings typically occur?
Once every six months
or on an
annual basis.
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What is typically analyzed during a staff appraisal meeting?
The staff member's
performance
against
performance targets.
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What are some examples of tasks that an employee may be judged on during appraisal?
Number of complaints
,
performance of subordinates
, and
management of budget.
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What additional topics are discussed during a staff appraisal interview besides performance measures?
Training needs
and
career prospects.
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What are other terms used to refer to staff appraisal?
Performance
appraisal or
performance management.
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What are the arguments in favor of staff appraisal?
Motivates employees
Improves performance
Allows setting
of
achievable targets
Identifies training needs
Identifies potential
Provides value
from
line managers
Enables achievable bonuses
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What are the criticisms of the staff appraisal system?
Can cause
workplace tension
Puts
pressure
on
workers
to
improve
Concentrates
power
in
line managers
Managers may be
ill-equipped
or
abuse power
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What conflicting roles can managers have in the context of staff appraisal?
Managers can be
both supporters
and
developers
of staff, as well as
responsible
for
reprimanding
and
disciplining
them.
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What is essential for the success of staff appraisal in the workplace?
Acting
upon staff problems
highlighted and providing
feedback.
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What must appraisal systems be based on to be successful?
Clear criteria
for appraisal with
set
,
agreed
, and
understood
targets.
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Why is it important for managers to be trained in handling appraisal-related problems?
To effectively solve problems that arise from
poor performance
indicated in
appraisals.
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What should employees be encouraged to do in the appraisal system?
To
fully participate
by
discussing their problems
and
methods
for
improvement.
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What is self-assessment in the context of staff appraisal?
Critical reflection
on one's own
performance
Recording progress
Suggesting future targets
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What is the main benefit of self-assessment for employees?
It encourages
self-reflection
on
job performance
and
improvement.
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What is peer assessment in the context of staff appraisal?
Employees of
similar responsibility
comment on a
co-worker's performance
Suggest
methods
of
improvement
Helps employees
learn
from
each other
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Why might peer assessment be considered less critical than manager appraisal?
It may be
softer
and
more constructive
in nature.
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What is a 360 degree appraisal?
Feedback
from various stakeholders
Includes
self-assessment
Provides a
complete picture
of
performance
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Who can provide feedback in a 360 degree appraisal?
Fellow workers
,
line managers
,
junior staff
,
team members
,
customers
, and
suppliers.
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What is the purpose of a 360 degree appraisal in a business context?
To help make
decisions
related to the
promotion
of
individuals.
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What discussion themes are suggested regarding the effectiveness of line managers in appraising employees?
The best person to appraise an employee is the employee's
line manager.
How
performance
appraisal can help
employees
in their
job.
Possible
dangers of
operating
an
appraisal system.
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