Internal influences

• Internal factors are factors within a business that can be controlled by the organisation
• What does human resources relate to in a business organization?

  Human resources relates to the people who work in a business organization.
• How does the quality of people in a business affect its performance?

  The performance of a business is affected by the quality and impact of the people who work for it.
• What areas does human resources cover?

  • Managers
  • Employees
• Why does a business need adequate funds?

  A business needs adequate funds in place in order for it to survive and grow successfully.
• Why must businesses be ready to meet changing customer needs and expectations?

  Customers' needs and expectations are always changing, so a business has to be ready to meet these new challenges.
• What actions might a business take to adapt to changing customer needs?

  A business might introduce new versions of a successful product or change its décor or layout.
• What is the role of finance in a business's growth?

  Finance is needed to help meet the needs of the business as it grows.
• What could happen to a business without proper finance?

  A business will be held back and will eventually struggle to survive without proper finance.
• What are some examples of technologies that businesses rely on?

  • Specialist software
  • Top of the range hardware
  • Access and control of social media
  • Apps
• How can businesses use new technology to their advantage?

  A business can use new technology to ensure efficiency and boost its profile.
• How can video conferencing technology save costs for a business?

  Savings can be made by having staff use video conferencing technology instead of traveling to meetings.
• What advantage does smartphone and tablet technology provide to staff?

  Staff can work while away from the office using smartphone and tablet technology.