Recruitment and Training

• Why is an effective recruitment process important to stakeholders?

  An effective recruitment process is important to stakeholders because it leads to better customer service, more efficient workplaces, higher output and productivity, and more profit.
• How do aptitude and ability tests work?

  Aptitude and ability tests are a form of work sample tests. For a job in accounting, candidates would be given a numeric ability test.
• What is the purpose of psychometric testing?

  Psychometric testing is used to identify if candidates have the suitable personality traits, enthusiasm, motivation, and fit with the organization's culture and methods of working.
• What is a work trial?

  A work trial lasts up to 30 days and introduces candidates to the core tasks of the job, commonly used for unskilled work.
• What are the advantages of telephone interviews?

  The advantages of telephone interviews are that they are time and cost effective, test the candidate's verbal communication skills, and allow the employer to check the candidate's commitment and research on the employer.
• What is a telephone interview?

  A telephone interview is conducted by a member of the company's human resources team, usually given to candidates who pass the online application and psychometric test, and is commonly used by large corporate recruiters.
• What is an interview?

  An interview is carried out by a specialist personnel manager, a manager from the department, and an independent member, and is used to gather as much relevant information about the candidate.
• What is the selection process?

  The selection process is the process of hiring the best person, using methods such as interviews, work trials, testing, selection exercises, and telephone interviews.
• What is external recruitment?

  External recruitment is when someone is hired that is not currently employed by the business hiring them, using methods such as recruitment agencies, poaching staff from other firms, and recruitment programmes at universities.
• What are the disadvantages of internal recruitment?

  The disadvantages of internal recruitment are that it has a limited range of applicants, reduces the potential of finding new talent, and has a lower likelihood of an input of new ideas, while also creating a vacancy when one person is promoted.
• What are the advantages of internal recruitment?

  The advantages of internal recruitment are that the cost of recruitment is decreased, the candidate will already know the business, they will settle into the job easier, and it can increase workforce motivation.
• What is internal recruitment?

  Internal recruitment is the process of finding someone already employed by an organization to fill a vacancy.
• What is psychometric testing?

  Psychometric testing is used to assess a candidate's personality traits, such as teamworking, independence, and attention to detail.
• What is an aptitude and ability test?

  An aptitude and ability test assesses a candidate's skills in areas such as maths, literacy, problem solving, and teamwork.
• What is a person specification?

  A person specification outlines the skills, experience, qualifications, and personality type required for a job.
• What is a job description?

  A job description outlines the title, pay, hours, holidays, and nature of the work for a job.
• What is job analysis?

  Job analysis is the process of identifying the duties, aptitude, and skills needed for a job.
• What is a work trial?

  A work trial is a process where a potential employee is tried out before being offered the job.
• Why is it important to select the right candidate?

  It is important to select the right candidate because it takes time, money, and effort to recruit and train new employees, and there is an opportunity cost if the candidate turns down the job or soon leaves, leading to high labor turnover.
• What are the stages of the recruitment process?

  The stages of the recruitment process are: 1) Identify a gap in the workforce, 2) Create a job specification and personal specification, 3) Advertise the position internally or externally, 4) Conduct the selection process (interview, application form, psychometric tests), 5) Check references, 6) Make a job offer, and 7) Provide induction training.
• What are the strengths and weaknesses of internal recruitment compared to external recruitment?

  Strengths of internal recruitment:

  • Lower cost of recruitment
  • Candidate already knows the business
  • Candidate will settle into the job easier
  • Can increase workforce motivation

  
  

  Weaknesses of internal recruitment:

  • Limited range of applicants
  • Reduced potential of finding new talent
  • Less likelihood of an input of new ideas
  • Creates a vacancy when one person is promoted
• What are the key steps in the recruitment process?

  1. Identify a gap in the workforce (requires workers with suitable skills)
  2. Create a job specification and personal specification
  3. Advertise the position internally or externally
  4. Conduct the selection process (interview, application form, psychometric tests)
  5. Check references
  6. Make a job offer
  7. Provide induction training