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How to Win Friends & Influence People
Be a Leader
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Cards (9)
Begin with
praise
and
honest appreciation
Call attention to people's mistakes
indirectly
Talk about your own
mistakes
before
criticizing
the other person
Ask questions
instead of giving
direct orders
Let the other person
save face
Praise
the
slightest
improvement and praise
every
improvement. Be "hearty in your approbation and
lavish
in your
praise
"
Give the other person a fine
reputation
to
live up
to
Use
encouragement.
Make the
fault
seem
easy
to
correct
Make the other person
happy
about doing the thing you suggest