mediation

• mediation is a cooperative method of resolving disputes that involes a third party (mediator) facilitating a discussion between parties.
• The mediator does not make suggestions about how to solve the problem, but instead ensures respectful conversation.
• parties decide what the final non-binding outcome will be
• mediation is appropriate when there is an ongoing relationship betwen parties, where both parties are willing to cooperate to reach agreement
• mediation is innapropriate when the dispute requires an interpretation of the law, and when parties are not willing to attend the mediation