STAKEHOLDERS

• What is the term used to describe the number of customers visiting a business?

  Footfall
• Who are considered stakeholders in a business?

  Individuals or groups with an interest in the business
• What is the main interest of owners/shareholders in a business?

  Increased market share, profits, and better dividends
• What do employees typically seek from their employers?

  Fair pay and improvements in working conditions
• What do customers desire from a business?

  High-quality products at low prices and good customer service
• What is a primary concern for suppliers in a business relationship?

  Charging high prices and prompt payment for goods
• What do banks typically want from businesses?

  To charge high interest rates and prompt repayment of loans
• What is a goal of local communities regarding businesses?

  To protect their local environment and create jobs
• What do charities aim to achieve with donations?

  Helping others in need and ensuring donations are put to good use
• What are some examples of conflicts between stakeholders?

  • Employees want higher wages, while management wants to cut costs.
  • Customers seek good prices, while shareholders want higher profits.
  • Managers desire better training and equipment, while shareholders want higher dividends.
  • Local communities want to protect their environment, while businesses may seek expansion.
• What do managers typically want regarding training and equipment?

  High levels of training and better equipment
• What do shareholders desire in terms of profits?

  Higher profits and bigger dividends
• What do banks want from businesses regarding loans?

  Higher interest rates and prompt repayment of loans
• What do suppliers want in terms of payment?

  To charge high prices and receive prompt payment of debts
• What do owners/shareholders want regarding interest rates?

  Low interest rates for higher profits
• What do managers want in terms of purchasing?


  Discounts for bulk buying and longer repayment terms
• What do owners/shareholders want regarding loan repayment?

  To pay off loans after longer periods
• What do suppliers want in terms of their pricing strategy?

  To charge high prices and receive prompt payment of debts