Focuses on the perception consumers have about the quality, value for money and image of a product when comparing it to its competitors
Firms will position their products to shape consumers perceptions
Benefits of product (volvo renowned for safety
USP
attributes of product (M&Ms - 'melt in mouth no in hands')
Origin of product (scottishoats)
Classification of production (organic, certified)
Market mapping is used by business to identify where to postition their product in a market compared to its competitors. It can help the busineee identify a gap in the market
Use of market map:
Each axis represents two polar features eg,
Mass vs niche
High quality vs low quality
Modern vs traditional
Funtion vs aesthetic
Benefits of market maps
Identify gap in market - reduce risks - supports decisions
Flexible - use attributes which are relevant to your business
Supports market segmentation
Drawbacks of market map
Subjective = opinion based - impact decision making
Time consuming - requires research
Makes the market too simplistic - only using two attributes - difficult to decide which attributes to use
Saturated market
A market where there is competition - businesses offering similar products
How to stand out
Increase advertising
USP - something you have that competitors dont - competitive advantage
Lower prices
Customer service - quality
Branding
Reliability
Reputation
Adding value - justifying a high price - when a business provides ' extra' features to its customers that go beyond standard expectations
Product differentiation
How business makes its products different to competition.
MOPS analysis
Market
Objectives
Product
Situation
market
who are the customers?
who are the primary competitors?
what is the size/growth of the market?
objectives
what are the business' goals?
financial and non financial goals
product
what is the business selling?
how does it add value?
what is its USP?
situation
what is the business' situation?
PESTLE factors that impacts its situation
SWOT - strengths, weaknesses, opportunities and threats