The digital economy refers to the shift in economic activities to digital platforms and services, encompassing online shopping, social media, and digital communication technologies.
Platforms like Facebook, Amazon, and dating apps connect users (e.g., buyers and sellers, advertisers and consumers), creating a two-sided market.
Externalities arise when the actions of users on one side of the market affect users on the other side. For instance, an increase in Facebook users benefits advertisers by providing a larger audience.
Large platforms like Google, Amazon, and Alibaba have become dominant players in their markets, controlling significant shares of e-commerce and digital services.
Automation: Digitalization is also linked with increased automation, where machines replace workers in routine tasks, a trend expected to grow. According to PwC, up to 30% of jobs in the UK could be at risk of automation by 2030.