What are the main components of user experience (UX) that should be considered when choosing technology?
The main components of UX are ease of use, performance (reliability, e.g., battery life, waterproofing, shock proofing), availability/connectivity, and accessibility.
How would the technology needs of a DJ at a festival differ from the family hiking in the mountains?
A DJ at a festival requires a real-time system with no pauses, a user-friendly interface (e.g., jog dials, faders), and high reliability, while the family hiking needs technology for location tracking and emergency contact.
Why is testing an important step in the implementation of an IT system?
Testing ensures the system meets the original requirements, is compatible with existing systems, is stable for long-term heavy use, and is secure from attacks.
What are the different migration strategies that can be used when implementing a new IT system?
The different migration strategies are: direct migration (stop using old system and switch to new), phased implementation (gradual switch-over), and parallel running (use old and new systems simultaneously).
How can a new IT system improve user productivity?
A new system should improve user productivity, and initial support (helplines, on-site help) may be needed. Backup systems can also be kept in case of faults.
What is the case study example given in the study material about the Emergency Services Network (ESN) project?
The Emergency Services Network (ESN) was a government project for a 4G network for emergency services, but it was over budget and delayed, providing lessons to learn about planning and system implementation.