Q1 L5: Intercultural Communication

Cards (13)

  • a form of communication that aims to impart information, ideas, insights, and opinions across various cultures and social communities
    intercultural communication
  • this determines how individuals encode messages, what medium they choose, and how messages are interpreted
    culture
  • this deals with the comparison of different cultures. it looks at the interactions of people from the same culture in comparison to another culture
    cross cultural communication
  • this observes what happens when people from two different cultures interact on social attributes, thought patterns, significant customs, and languages. this focuses on "sharing meanings" across cultures

    intercultural communication
  • this is a challenge in intercultural communication wherein people from different cultures might have problems interpreting each other's messages
    message transmission
  • this is a challenge in intercultural communication: ways people look for an explanation of another person's behavior. example: when a person does not understand another culture, he blames the confusion on another's stupidity, deceit, or laziness
    attribution
  • a challenge in intercultural communication: modifying a message to suit certain cultural requirements
    adaptation
  • AVOID MISINTERPRETATION
    1. develop cultural sensitivity
    2. anticipate the meaning the receiver will get
    3. careful encoding
    4. use words, pictures, and gestures
    5. avoid slang, idioms, and regional sayings
    6. selective transmission
    7. build relationships face to face if possible
    8. careful encoding of feedback
    9. get feedback from multiple parties
    10. improve listening and observation skills
    11. follow up actions
  • PRINCIPLES APPLIED IN INTERCULTURAL COMMUNICATION
    1. to focus on effective/relevant social outputs
    2. to accommodate/adapt people in various situation
    3. to identify transactions and activities before and among people of different cultures
    4. to disseminate vital information
    5. to adapt a person's behavior with other cultures
  • this theory proposes that 2 cultures will be more and more like each other as their interactions increase; values, ideologies, behaviors, arts, and customs will start to reflect each other
    cultural convergence theory
  • this theory emphasizes why, when, and how people adjust their communication behaviors during social interaction by minimizing social differences
    communication accommodation theory
  • this theory states: adjustment of communicative behavior to decrease the probability of being misunderstood when speaking with someone from a different culture
    intercultural adaptation theory
  • this theory focuses on how culture and power affect communication; focuses on various segments of society that have traditionally been described as being part of subcultural or minority groups (people of color, women, persons with disability, lgbt, etc.)
    co cultural theory