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Legislative methods
The Sale of Goods and supply of Services Act 1980
rights of the consumer
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Cards (4)
of merchantable quality - goods must be of an acceptable standard considering their purpose and their price
fit for purpose
- must do what they are expected to do
as
described
- product must be exactly as
described
, verbal and written, and must not be misleading
conform to any sample - shown by the sales person, catalogue or sample