UNIT 2_COMMUNICATION BARRIERS

• communication barriers - are factors that hinder clear and understandable communication between the sender and the receiver.
• Kinds of communication barriers

  1. Physical Barriers to Communication
  2. Perceptual Barriers
  3. Emotional Barriers
  4. Cultural barriers
  5. Language Barriers
  6. Gender barriers to communication
• Physical Barriers to Communication - They are the foremost obvious barriers to effective communication. It includes barriers like closed doors, vehicular noise, faulty equipment used for communication, closed cabins, etc. Sometimes, during an outsized office, the physical separation between various employees combined with faulty equipment may end in severe barriers to effective communication.
• Perceptual Barriers - Different people perceive the same things differently. This is a truth which we must consider during the communication process. All the messages or communique must be easy and clear. There shouldn't be any room for a diverse interpretational set.
• Emotional Barriers - The emotional IQ of an individual determines the convenience and luxury with which they will communicate. A person who is emotionally mature are ready to communicate effectively. On the opposite hand, people that let their emotions take over will face certain difficulties.
• Cultural Barriers - As the world is getting more and more globalized, any large office may have people from several parts of the planet. Different () have a special meaning for several basic values of society. Dressing, Religions or lack of them, food, drinks, pets, and therefore the general behavior will change drastically from one culture to a different.
• Language Barriers - The barrier is one among the most barriers that limit effective communication. () is that the most ordinarily employed tool of communication. The fact that every major region has its own () is one among the barriers to effective communication.
• Gender barriers to communication - These barriers can incite problems at home and in the workplace. Societal stereotypes, assumed gender roles can contribute to a communication gap between the sexes. Men and ladies have assigned roles in society that exacerbate to the gender divide; it is vital to remember, however, that not all men and ladies fit into a labeled category. Recognizing the common differences and similarities may be a initiative toward creating understanding.
• Listening - is one of the macro-skills that every student must develop.
• Hearing - is only a simple reception of sound.
• listening - is the process of making evaluation and judgment of the thought.
• Hearing is done with the ears; listening is through the mind, more than just the ears. Hearing is passive; listening is active.
• EFFECTIVE LISTENING - Expressing our wants, feelings, thoughts and opinions clearly and effectively is only half of the communication process needed for interpersonal effectiveness. The other half is listening and understanding. There is a real distinction between merely hearing the words and really listening to the message.
• The Importance of Listening Skill

  • Improves relationships
  • Improves our knowledge
  • Improves our understanding
  • Prevents problems escalating
  • Saves time and energy
  • Can save money
  • Leads to better result
• The Levels of Listening

  1. Ignoring
  2. Pretend Listening
  3. Selective Listening
  4. Attentive Listening
  5. Emphatic Listening (Mirroring)
• Ignoring - The lowest level. The listener is not listening at all. They are distracted by anything while the speaker is talking.
• Pretend Listening - We are distracted, our mind is elsewhere.
• Selective Listening - We pay attention to the speaker as long as they are talking about things we like or agree with. If they move on to other things we slip down to pretend listening or ignore altogether.
• Attentive Listening - It is listening to all the words that are said with all of your attention.
• Empathic Listening - Going beyond the words to the heart and feelings that lie behind the words.