human capital

• What is the new name for Human Resources?

  Human Capital
• Why are employees regarded as an asset in Human Capital?

  Because they possess skills, knowledge, experience, characteristics, and attitudes used to achieve business objectives
• What are the main activities involved in Human Capital management?

  • Manpower planning
  • Recruitment
  • Selection
  • Placement
  • Induction
  • Remuneration
  • Training
  • Evaluation
  • Retention
• What is the purpose of manpower planning?

  To estimate the number of employees needed and assess the range of skills required
• What is job analysis?

  It determines tasks and responsibilities associated with each job in the organization
• What does a job description include?

  Job title, summary of the job, duties, working conditions, and required supervision
• What is a job specification?

  It outlines the qualifications, skills, and experience needed for the job
• Why is accurate manpower planning important?


  Each position must be analyzed, described, and a job specification drafted for effective recruitment and selection
• What is the main focus of the recruitment process?

  To attract the most competent talent
• What is the role of the recruitment agent?

  To determine the most effective communication channel for the recruitment message
• What are the steps in the selection process?

  1. Receive applications
  2. Evaluate applications
  3. Compile a shortlist
  4. Do background checks
  5. Conduct interviews
  6. Administer tests
  7. Rank candidates
  8. Offer employment contract
• What does placement involve?


  Comparing individual abilities with job requirements to achieve the best match
• What is the purpose of induction training?

  To help new employees become productive role players in the business as soon as possible
• What should an effective induction program include?

  • Written copy of business policies and procedures
  • Organogram/organizational chart
  • Face-to-face introduction to manager and staff
  • Tour of facilities
  • Precise task instructions
  • Allocation of a buddy or mentor
• What are the advantages of a well-structured induction program?

  It reduces stress, ensures correct information, prevents wasted time, helps understand business culture, and increases staff retention
• What is remuneration?


  Payment for work done, which enables employees to maintain a certain standard of living
• What is the difference between a salary and wages?

  A salary is a fixed amount paid monthly, while wages are usually paid daily or weekly
• What is commission in terms of remuneration?

  It is a form of remuneration used to motivate employees, often based on sales performance
• What does the BCEA prescribe regarding overtime?

  It prescribes regulations on how much overtime an employee may work and how overtime remuneration should be calculated
• What are the methods used for training staff?

  • On-the-job training
  • Classroom training
  • E-learning
  • Learnerships/internships
  • Blended approach
• What is on-the-job training?

  Training received in a real work situation from a more experienced colleague
• What is classroom training?

  A lecture given by someone in the business or a training provider
• What is e-learning?


  Electronic learning where the employee learns via interaction with an electronic device
• What are learnerships/internships?


  Opportunities for students to work within a business while studying, often leading to a job offer
• What is a blended approach in training?

  Combining two or more training methods
• What is employee evaluation?

  Regularly rating the productivity and efficiency of each employee against performance targets
• What is the purpose of a performance appraisal?

  To determine the degree to which performance targets are met or exceeded
• What does employee retention mean?

  Employees choose to stay with their current company and do not actively seek other job prospects
• What are the consequences of high employee turnover?

  Reduced productivity, additional work burden on employees, low morale, negative public perception, and increased retraining costs
• What is the fundamental law of South Africa?

  The Constitution of South Africa
• What are the key aspects of legislation impacting Human Capital?

  • The Constitution of South Africa
  • Fundamental laws governing employment and labor relations
• What is a blended approach in education?

  A blended approach combines two or more methods of learning.
• Why is employee evaluation important?

  It helps to rate the productivity and efficiency of each employee against performance targets.
• What is a Performance Appraisal?


  A Performance Appraisal is a method used to evaluate employee performance.
• What does employee retention mean?

  Employee retention refers to employees choosing to stay with their current company rather than seeking other job prospects.
• What are the consequences of high employee turnover?

  High turnover can lead to reduced productivity, additional work burdens on remaining employees, low morale, negative public perception, and increased costs for retraining new staff.
• What is the Constitution of South Africa?

  The Constitution is the fundamental law of South Africa, and no other law or contract may supersede it.
• What rights regarding labor are mentioned in the Constitution?

  People have the right to choose their work, freedom of association, and the right to assemble peacefully.
• Who does the Labour Relations Act (LRA) apply to?

  The LRA applies to all employers, employers’ organizations, employees, and trade unions, excluding certain defense and intelligence members.
• What are the main aims of the Labour Relations Act?

  The main aims are to enforce fundamental rights related to labor issues and promote economic development, labor peace, social justice, and democracy in the workplace.