10.5

Cards (16)

  • right is a moral or legal entitlements to have or do something
  • responsibility is being answerable or accountable for something within ones control
  • the australian charter of healthcare rights outline the rights of patients, consumers and other people using the australian healthcare system
  • the rights are essential to ensure that no matter where healthcare is provided within Australia, it is of high quality and is safe for patients and practioners
  • expectations of the australian healthcare system
    • safety
    • communcation
    • comment
    • respect
    • access
    • participation
    • privacy
  • access
    • right to healthcare
    • access services to address my healthcare needs
  • safety
    • right to receive safe and high quality care
    • receiving safe and high quality health services
  • respect
    • right to be shown respect
    • care provided shows respect to me
  • communication
    • right to be informed about services in a clear and open way
    • receive open and appropriate communication about my healthcare
  • participation
    • right to be included in decisions and choices about my health care
    • join in decision making and choices about by care
  • privacy
    • right to privacy and confidentiality of my personal information
    • personal information is maintained and proper handling in ensured
  • comment
    • right to comment on my care + concerns addressed
    • can comment/complain about care + concerns dealt with properly and promptly
  • Medical confidentiality is a set of rules that means that anything discussed between a doctor and patient must be kept private. 
  • Doctor-patient confidentiality - when a patient consults a new doctor, they can choose whether to share their previous medical records with them. 
  • Privacy in healthcare means that what a patient tells their doctor, any information the doctor stores, medications prescribed and any other personal information is kept private.
  • Exemptions to privacy laws
    • someone's health/ safety are seriously threatened
    • When the info will reduce/ prevent a serious threat to public health or safety