The definition of conflict

• Conflict is defined as a disagreement between individuals.
• It can vary from a mild difference in opinion to a full-scale win or lose, emotionally-charged confrontational disagreement
• Conflict can create stress and lead to gossip, avoidance and hostility.
• Conflict distracts employees from their work and needs to be resolved
• Conflict can be viewed as a negative situation, however, if the conflict is managed correctly it can lead to better team performance