Efficiency is measured by the inputs used to generate output. If a process becomes more efficient it uses fewer inputs to produce a given level of output and there fore unit cost should fall
Why does labour productivity matter?
Labour costs are usually a significant part of a firm's total costs
In order to remain competitive, a business needs to keep its unit costs down
It can do this my improving productivity
How can a business improve labour productivity?
improve supplier relationships to avoid delays
improving working conditions to boost motivation
invest in employee training
invest in capital equipment
What are the risks in improving productivity?
potential trade off with quality, higher output must still be of the right quality
employees may demand higher pay for their improved productivity, impact on labour costs per unit therefore not great
cost of initial investment, very expensive and time consuming to set up
potential for employee resistance depending on the methods used