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Functional Listening
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Cards (20)
What is the duration of
Ignite TA
mentioned in the study material?
10
mins
Why is listening considered an essential skill in
oral communication
?
It helps you remember
important words
and details
What are the four components involved in the
active process
of listening?
Hearing, attending,
comprehending
, and
responding
What is the physical act of receiving sound waves called?
Sensing
What does
interpreting
involve in the listening process?
Extracting
meaning from words
What is the purpose of
evaluating
in the listening process?
Judging
the message based on the situation
How does
responding
contribute to the listening process?
It turns listening into a
two-way
process
What are the four reasons an individual might use the skill of listening?
Appreciation
,
information
,
critical listening
, and
empathic listening
What is the purpose of listening for
appreciation
?
For
entertainment
or passive pleasure
What does
listening
for
information
involve?
Using ideas heard for
comprehension
and gathering facts
What is
critical listening
used for?
Making evaluation and judgment
What is the goal of
empathic listening
?
To understand the
emotional state
of another person
What are the steps to effective listening?
Prepare: Be aware of your feelings and needs.
Listen and Clarify: Understand the speaker's perspective and ask for clarification if needed.
Acknowledge: Communicate that you’ve heard the speaker’s point of view.
Your Posture: Indicate interest through your body posture.
Appropriate Body Motion: Move in sync with the speaker.
Eye-contact: Respect cultural differences regarding eye contact.
Suitable Environment: Ensure a welcoming environment without physical barriers.
What should you do to prepare for effective listening?
Be aware of your own feelings and needs
What is the importance of listening and
clarifying
during a conversation?
It helps ensure you understand the speaker's
perspective
How can you
acknowledge
a speaker's feelings
effectively
?
By communicating that you’ve heard their
point of view
Why is
posture
important in listening?
It indicates interest in what the person is saying
What is the effect of
appropriate body motion
during listening?
It helps maintain
engagement
and reduces distraction
How should
eye contact
be managed during a conversation?
Respect
cultural differences
and follow the speaker's comfort level
What should be considered when creating a suitable
environment
for listening?
Avoid physical
barriers
like desks in the way