EMOTIONAL INTELLIGENCE

• peter saloveya and john d. mayer


  • two doctors who first explored and defined emotional intellegnce
  • they defined EL as "the ability to monitor one's own and other's feelings and emotions, to discrimate among them, and use this information to guide one's thinking and actions"
  • they claim that people have the ability to use their emotions to improve their thinking, judgment, and behavior
• daniel goleman's best selling book


  "emotional intelligence" published in 1995, poplularized EL
• according to goleman


  EL is a set of skills and characteristics that drives leadership performance
• five components of EL


  self-awareness, self-regulation, internal motivation, empathy, and social skills
• emotionally intelligent people are open to both positive and negative emotional experiences, they can identify their own emotions, and they can communicate them with others appropriately
• emotionally intelligent people can use their understanding of their own emotions as well as the emotions of others to progress in their personal and social development
• those with low emotional intelligence may be unable to understand and control their own emotions as well as the emotions of others
• others may feel bad when they do not understand their emotions