Groupthink

    Cards (19)

    • Groupthink occurs when the members of a group prioritise the strong bonds of the group over clear decision-making.
    • When groupthink occurs within a group, there is tendency to evaluate every decision or judgement in relation to how it could influence the cohesion of the group, which leads to close-mindedness.
    • Unity of a group can prevent clear decision-making.
    • Symptoms of Groupthink:
      • Invulnerability
      • Rationale
      • Morality
      • Stereotypes
      • Pressure
      • Self-censorship
      • Unanimity
      • Mindguards
    • Invulnerability
      (feeling unable to be harmed)
      • members of the group develop an illusion of invulnerability, which encourages excessive levels of optimism and leads to risk-taking behaviours
    • Rationale
      (rationalising reasons for a course of action)
      • members of the group discount warnings and downplay negative feedback that could challenge the assumptions of the group
    • Morality
      (distinguishing between right and wrong)
      • members of the group believe that they are morally justified in their decisions, consequently ignoring the possible ethical consequences of their actions
    • Stereotypes
      (applying widely head, over-simplified views about a particular group)
      • members of the group apply negative stereotypical views to people in an opposing group
      • for example, they may perceive them as inherently bad, weak, untrustworthy, or stupid
    • Pressure
      (using persuasion and coercion)
      • members of the group apply direct pressure to any member who expresses doubt, or opposing views or opinions
    • Self-censorship
      (remaining quiet to avoid criticism)
      • members of the group actively avoid challenging the group consensus.
      • they may do this by remaining silent or by downplaying their doubts
    • Unanimity
      (expecting agreement by all people involved)
      • members of the group believe that the decisions of the group are shared by all
      • by extension, remaining silent during a discussion is taken to mean that the individual is in full support of the group
    • Mindguards
      (filtering out any negative information)
      • members of the group adopt the role of 'mindguards' to prevent the leader and members of the group from exposure to information that challenges the decision-making of the group
    • Close-knit groups are likely to show the symptoms and experience the consequences of groupthink
    • What role should each member be given to prevent groupthink?
      'Critical evaluator'
    • Why should the leader not share their opinion before the group starts work?

      To avoid influencing the group's decision-making process
    • How can members discuss the group's progress during the decision-making process?

      By talking with someone they trust
    • What is one way to include external perspectives in group meetings?
      Invite experts who are not part of the group
    • What is the purpose of having at least one member play 'devil's advocate' during meetings?

      To critically evaluate the group's progress
    • What should the group consider when a decision affects others?
      The consequences of its decision and the likely response from those affected
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