Tourism and Hospitality Industry

• Department of Tourism (Philippines):

  • The current secretary is Christina Garcia-Frasco.
  • It formulates policies, plans, programs, rules, and regulations. It also reviews and evaluates performance of the tourism master plan.
  • Supports the importance of generating employment, investment, and Freign exchange of the country. (RA NO. 9593, otherwise known as the tourism act of 2009.)
• DOT:

  • Office of product development.
  • Office of tourism development planning, research, and information management.
  • Office of industry manpower development.
• Tourism:

  • It began in the 17th century in Western Europe.
  • In the Philippines, tourism started before the arrival of the Spaniards in 1521.
  • During the Spanish era, the religious pilgrimage was the reason for their travel to the island.
• • Charter tourist:
  • Travels a short period of time.
  • Demands high quality service.
  • No interaction with the local destination.
• • Elite tourist:
  • Travels in small groups for a limited time only.
  • Willing to adapt to the destination environment.
  • Demands for amenities are high.
• • Explorer:
  • Engages with the local destination.
  • Willing to adapt their behavior to the environment.
  • Visits less-traveled places and avoids being called or seen as a tourist.
• • Mass tourist:
  • A tourist does not forgo their country of origin.
  • Demands to be served in their native language.
• • Off-beat tourist:
  • More independent and fonder creating itineraries.
  • Uses guidebooks and maps for adventure.
• • Unusual tourist:
  • Availed tour packages.
  • Interest in local cultures in contemplative as they demand modern life comfort.
• Domestic tourism - This involves residents traveling within their own country.
• Inbound tourism - occurs when non-residents travel to a country.
• Outbound tourism - Outbound tourism happens when residents of a country travel to another country.
• • I - Internal tourism: A combination of domestic and outbound tourism.
  • Involves activities that both nationals and foreigners undertake within the borders of a country.
• • II - National tourism: It is a combination of domestic outbound tourism.
  • Travels made by residents of a country of origin both within and outside the borders of a country.
• • III - International tourism: It is a combination of outbound inbound tourism.
  • Travels both by residents outside their country of origin (outbound), and by foreigners within the borders (inbound).
• What is the primary purpose of business tourism?

  Business or specific professional reasons
• What are the types of coastal, maritime, and inland water tourism?

  • Coastal tourism: swimming, surfing
  • Maritime tourism: cruising, yachting, boating, nautical sports
  • Inland water tourism: cruising, yachting, boating, nautical sports
• What does cultural tourism include?

  Visits to sites of cultural heritage like museums, theaters, and historical sites
• What is the focus of eco-tourism?

  Ecology, nature care, and sustainability
• What is the aim of education tourism?

  To acquire new knowledge
• What does gastronomy tourism involve?

  Authentic or traditional culinary experiences
• What is another name for health tourism?

  Medical tourism or wellness tourism
• What characterizes rural tourism?

  A slower way of traveling while staying in traditional houses or classic villages
• What is the purpose of sports tourism?

  For the purpose of competitions
• What is the origin of the term hospitality?

  Derived from the Latin word "hospitalitas"
• What is the main goal of the hospitality industry?

  To provide desired experiences, expectations, and needed services to travelers and tourists
• What are the main components of the hospitality industry?

  • Accommodation and lodging
  • Travel services
  • Food and beverage services
  • Recreation and entertainment
  • Clubs
  • Conventions and event management
  • Cruise line
• What type of establishments does a bed and breakfast typically refer to?

  Smaller establishments
• What characterizes boutique hotels?

  They are smaller, independent, and non-branded
• What defines economy hotels?


  They offer basic accommodations with little to no services
• What is the purpose of extended stay hotels?

  To offer longer-term full-service accommodations
• What distinguishes full-service hotels?

  They offer upscale full-service facilities
• What are vacation rentals?

  An alternative to traditional stays in a hotel owned by individual people
• Who do commercial or transient hotels cater to?

  Commercial travelers such as businesspeople and transient visitors
• Where are residential hotels typically located?

  In suburban or residential areas
• What is a characteristic of resort hotels?

  They provide leisure and recreational facilities