the process of splitting a business' target market into different groups. businesses use these groups to make it easier for them to develop products aimed at certain people and to help them target their marketing.
geographical segmentation
splitting up a market by location. a business may choose to target customers in its local area, or it may consider what types of products would sell in specific locations
demographic segmentation
considers the characteristics of people. these characteristics may include age, gender, race, religion, nationality, disability, ethnicity, sexual orientation and occupation.
behavioural segmentation
considers how people behave in relation to purchases at different times of year and in different situations.
lifestyle segmentation
considers what sorts of lives the people in a business' target market lead. this may take into account hobbies, sporting interest and other things customers do in their spare time
income segmentation
considers how much people earn and how much disposable income they have
market mapping
the process of using a graph to plot competitors and their products to understand competitor behaviour and spot a gap in the market. it also allows a business to see who their competition will be and what other products and services are available in the same sector. an entrepreneur can use a gap in the market to help them launch a product or service that is more likely to be a success.